Part 1. Traditions and innovations in the hospitality industry

• Innovation in hospitality – Armin Eberhard, General Manager, Renaissance Moscow Monarch Center
• Loyalty – Cornelia Brinkman, Cluster General Manager Moscow Marriott Hotel Novy Arbat, Courtyard by Marriott City Center
• Self-management and hospitality: a natural fit- Suzanne Deigl, Business Strategist and Partner in NuFocus Strategic Group. US

Part 2. Collaboration as a new trend in the hospitality industry

• BUD HOTEL Project – Martin Zarybnicky, General Manager, InterContinental Hotels Group
• Collaboration as a new trend in the hospitality industry – Stanislav Kondov, General Manager, Radisson Royal Hotel
• Discussion on current needs and new opportunities

Part 3. Analytics and finance in the hospitality industry

• STR – Moscow 2019. Market Trends Analysis – Jekaterina Wilde, Regional Account Executive, STR; Alexandra White, Business Development Manager, STR
• Frontiers in Hotel Revenue Management – Jean-Pierre van der Rest, Professor of Business Administration, Universiteit Leiden
• Experience economy for the hospitality industry in a changing market paradigm – André Witschi, President of the Board of Governors, Ecole hôtelière de Lausanne