5 STARS
Complex equipment of the room fund, plumbing. One of the largest suppliers for the hospitality industry in Russia. Direct deliveries at manufacturer’s prices.
ALTEK
Complex equipment of catering and trade enterprises. Professional kitchen equipment for hotels and restaurants. Shop design, installation, maintenance, training.
Allegrini Amenities Russia
Production and distribution of cosmetics for individual use for hotels. Made in Italy. Also in the assortment of the company: aromatization and cleaning products.
DIMETRA
The leader in the market of equipping hotels, spas and restaurants with professional textiles. Own production in Kaliningrad. Thousands of successfully implemented projects across Russia.
PM-HOTEL
Production of cabinet and upholstered furniture and complex equipment of hotels and restaurants. Own design and technology bureau. Individual projects.
Askona
The leader of the Russian market of beds for hotels. The company’s assortment includes mattresses, bases, interior beds, anatomical sofas, pillows, blankets, protective covers.
Julius Meinl
Creates the legendary Viennese coffee since 1962. The leading supplier for restaurants and hotels worldwide (in 75 countries). The assortment includes various types of coffee and tea.
Elena Krylova's Interior Design Studio
Effective spaces for hoteliers, restaurateurs, developers using the author’s SMART LUX design technology. It has been working since 2006.
Simple Group
A leading player in the import of wine, spirits and soft drinks in Russia, a national distributor and retailer with its own network of SimpleWine wine shops.
Simple Spirits
The direction of the Simple group of companies specializing in strong and fortified drinks. From classic French cognacs and whiskey to mezcal and gin.
City Express
One of the leading Russian companies in the field of express delivery and logistics services. Delivers correspondence and cargo in the city, Russia and around the world.
Signum Print
Development, production and supply of printing and leather products for hospitality industry enterprises throughout Russia.
Maxilaser
Advertising and production company. Souvenir and premium products with a logo of all types of application. Laser engraving, laser marking and cutting services.
Holiday Inn Moscow Sokoliniki
Renovated business hotel with extensive conference facilities. 523 rooms, 23 conference halls of different sizes for different seating configurations, coffee breaks and receptions, 70 Parking spaces, 2 restaurants and cafes.
Four Elements Hotels
A professional team with experience in managing urban and suburban facilities, in Russia and abroad, from a hostel to 5*, multifunctional complexes.
TravelLine
A single platform for online sales of management of hotels, sanatoriums, apartments and recreation centers. A unified system for a hotel company that helps accommodation facilities automate business processes.
VAGHEGGI PHYTOCOSMETICI
The most famous professional brand in Italy. It is one of the three leaders in terms of sales. For 45 years, the VAGHEGGI company has been creating cosmeceuticals that preserve the uniqueness of a woman.
SPI robotics
The official distributor of Pudu service robots in Russia. Jobs-sanitizers, deliverymen, waiters, promoters – they are all created to automate routine tasks and increase profits.
Druffle Technologies
IT is a product of contactless hotel service and personalized marketing. The management platform helps leisure businesses earn more without expanding the number of rooms and staff.
TASSAY
Drinking water of high quality, born in an underground spring in the foothills of the western Tien Shan in an ecologically clean area of Kazakhstan, protected from man-made environmental impact.
TEAMJET
OT-products for the management of reception and accommodation facilities. A universal platform for optimizing the operational processes of the hotel, as well as an electronic menu for the sale of hotel services.
SberDevices
A platform for the hotel business. Turns the TV in the room into a personalized interactive showcase of services and a point of access to digital content.
HIGH SEASON GROUP
One of the leading holdings of the Russian hospitality industry with several key areas of activity. It occupies a leading position in the hospitality market of our country.
TechnoSonus
One of the leaders in the domestic market of sound insulation, acoustic and waterproofing materials, technologies and engineering consulting in the field of construction and architectural acoustics.
Trautwein
Equipment for SPA salons, health facilities, hotels and Wellness centers. The company’s specialists are ready to offer a competent solution for SPA spaces of any level.
AMK Foods
A modern food company specializing in working with the catering market. Own production facilities for the production of high-readiness dishes and semi-finished products.
KADO
The largest, exclusive representative of American and European textile brands in Russia. 25 years on the market, helping to complete commercial and private facilities.
Absolute Contract
Production and sale of wooden fire-proof and sound-proof doors. The products comply with the standards (SNiP) and have all mandatory certification. On the market since 2007.
IRIS
Robotic automation of business processes. Implementation of facilities throughout the Russian Federation and beyond. Maintenance of software and information systems.
SLADKOE
A network of author’s pastry shops. Own production. B2B deliveries, cakes to order, catering for events, delivery. Classic and original natural cakes and desserts, PP products, children’s and vegan.
Evian
The world leader of premium mineral water, known for its fashionable collaborations with famous designers. The brand’s motto is “Live Young” (“Stay young”).
IRINA MAZINOVA decor & flowers
Florist-decorator. Design of photo zones, weddings, celebrations, corporate events, public spaces, yachts, hotel rooms. Aesthetics in every detail.
Satisfy Travel
Helps hotels to increase RevPAC without increasing marketing costs, without increasing the load on the reception and telephone line. Earn more from each guest already in the first month of using the service.
Golosovik
The employee’s personal audio recording device is a BADGE. Captures the employee’s voice in the highest quality, even with strong extraneous background noise.
ER-Telecom Holding
One of the leaders of the Russian technology market, one of the top 5 largest telecom companies in Russia and provides a wide range of digital services for business.
SATEEN GROUP
The main profile of the hotel management company SATEEN GROUP is investment, design and management of 5-star hotel facilities.
Ghibli & Wirbel
Manufacturer of professional and industrial vacuum cleaners, one of the main representatives of the cleaning sector in Europe: vacuum cleaners, single-disc and floor-washing and drying machines.
Leningrad Regional Chamber of Commerce and Industry
Accredited organization for the classification of hotels and other accommodation facilities (Certificate of accreditation no. AA-028 dated 29.11.2019).
Villeroy & Boch
The world leader in the production of sanitary ware, bathroom furniture, ceramic tiles, tableware, kitchen accessories and much more. The history of the company dates back to 1748.
Academy of Hospitality
A unique educational project in the field of hospitality. The Academy’s teachers are current practitioners from the best hotels and restaurants in Russia. Training of personnel of the hospitality industry and other enterprises.
HASTTINGS
High-quality sports equipment and related products for the home, gyms and fitness centers throughout Russia. Dealer network of 67 cities. The company’s products are manufactured at 6 factories in China and Taiwan.
Jobsora
The largest job search site in Russia, searches for vacancies on verified sources, processes, filters and gives users the most relevant results.
Hot-link
The largest catalog of suppliers for the restaurant and hotel business.
Black Sea Alliance
The management company creates and helps to implement development strategies for various projects from the HoReCa segment: hotels, restaurants, educational institutions.
Event Management Technologies
The largest holding company in the congress services market in Russia, with 15 years of successful experience. It is one of the leading companies providing comprehensive technical support for events of various scales.
Innopolis
The first Russian city for OT specialists, created from scratch: infrastructure, economy, education and service in Innopolis are being built using high technologies.
Valentine
A family of brands in the production and distribution of pastries, desserts, coffee, semi-finished products for large chains of HOREK and Retail.
Effektiff Translation Agency
Linguistic support for government organizations and corporate clients. The company’s specialists help customers find a common language with partners, clients and investors.
Very Good Transfer (VGT)
A Russian transfer operator that provides booking services for transport services in Russia and abroad. The key area of activity is servicing the business travel and MICE spheres.
Fantalis
An architectural and construction company specializing in the hotel market, office spaces and other public buildings.
YARMARKA
Complete set of hotels, apartments and commercial real estate. Creates and embodies the atmosphere in the interior, produces furniture and textiles, supplies a full range of materials and equipment elements.
Nespresso Professional
Coffee solutions for business, thought out to the smallest detail and guaranteeing the highest quality of coffee in restaurants, hotels, offices and a unique experience of tasting fine coffee for guests.
ATBE
Supplies of audio, video, projection, interactive and smart equipment, as well as systems: video surveillance, access control and fire safety.
Promobot
The largest manufacturer of autonomous humanoid robots in Northern and Eastern Europe. As of December 2018, several hundred Promobot robots are operating in 26 countries.
Mobile Charger
The company is a manufacturer of universal chargers designed to recharge customers’ gadgets as a service for hotels, hotels, hostels and holiday homes.
HD LED TECH
The leading manufacturer and exclusive dealer of advanced Chinese factories for the production of media facades and video screens in the Russian Federation.
Registration Department
Registration of participants of business events from A to Z. A young and ambitious team with extensive experience in online and offline registration, access control and ticket sales.
COMPOT (Communication Spot)
A service for creating mobile applications for events, training programs and various communities. Ready-made online components of the constructor.
Студия декора Светланы Копцевой
Professionally engaged in the production of growth flowers from foamiran (isolon) and decor of any complexity. Studio artists will create an individual project for you.
KIEHL
The leading European manufacturer of professional detergents for all areas, with more than 110 years of history. A full range of products for washing, care and protection of textiles.
GOGI Production
A full-cycle creative video production studio creates stories that you want to believe in. An experienced team of specialists generates projects, fully covering each stage of production.
ART furniture hotel
The leader in interior design and complex equipment of objects of the hospitality industry, has been on the market for more than 20 years, unites designers, architects, managers, technologists and designers.
Radisson Blu Olympiysky
A hotel brand of the upper upscale category. The branded hospitality of the Radisson Blu brand hotels is characterized by attention to detail and a unique philosophy of service “Yes, I can!” (Yes I can!).
F5 Service
We laid the foundation for professional outsourcing and cleaning in Russia. The only Russian company that provides line staff in several market sectors.
Duni
Create a great mood while eating! They provide paper textiles, napkins, tablecloths, candles, as well as ready-made solutions for food packaging and delivery. The leader in the European market since 1949 (Sweden).
Russian Cold Group of Companies
Manufacturer and distributor of ice cream, semi-finished products and deep-frozen products. Winner of the Grand Prix, gold and silver medals.
PressReader
The world leader in the market of press and digital technologies, the largest collection of publications in the world in 60 languages from 120 countries.
EHL
Educational services in the field of hotel management, consulting and innovation. The leader in the global market.
Мостакси
It will provide residents and guests of the city with taxi services with world-class service.
Hyatt Regency Petrovsky Park
The premium hotel is equally suitable for business people and travelers. Efficient work and pleasant rest are perfectly combined here!
Andrey Korobkov Photography
Photographing interiors of hotels, restaurants, real estate and architecture. Andrey’s mission is to find and implement the best photo solutions for your business
Mediasystem Group
The leading operator for technical equipment of events with 20 years of experience, individual approach to the client, English-speaking staff.
Multimedia Video Systems
They will develop and integrate video systems, as well as professionally conduct an online broadcast of your event.
Big Tree/Trust You
TrustYou helps you track and identify opinions, reviews and comments about your hotel from millions of messages on the web and respond to them immediately on one screen.
Gayane Restaurant
Family restaurant of Armenian cuisine. This is the heat of coals in the grill, the flame of spices, a house where the owners are always happy to welcome guests.
MulTeam
Created more than 120 advertising, selling and other videos for various business areas.
AAA-translation
They will translate documents and events for you. They work with all major European languages, rare languages of Asia and almost all countries of the world.
Alpina Books
They spread knowledge and strive to help readers make life fuller and more interesting.
Loyalty to quality
A company that will support your love of chocolate. Choose about and without.
Ladoga
An alcoholic company with its own production, a regular winner of international and Russian exhibitions and tasting competitions.
Laro Power
Convenient certified charging stations for any business. Import and own production.
Belsi
They offer the world unique, aesthetic and useful goods that save space and time in everyday life.
The Eastern World
Teahouse on Tishinka will be happy to introduce you to excellent ways to welcome your guests.
Real Touch
Flowers and plants made of silicone and latex of incredible realism.
Contact us for the full list of options offered to the Partners: globalclub@hospitalityawards.ru
Wide range of partnership options allows you to choose ones that fit the best for your business. We will be glad to discuss all possible variants for profitable partnership.
Эксперт ГК SPA MEDIA. Эксперт FitHit Company, бизнес-тренер Кафедры Менеджмента Фитнес Индустрии Университета «Синергия».
Специализация: стратегическое и антикризисное управление в индустрии красоты и спа с реальными достижениями. Участие в проектировании спа-центров в качестве технолога по разработке продукта спа и велнес.
Опыт работы в индустрии SPA & Beauty в области управления и развития проектов более 20 лет.
Некоторые проекты:
Архитектор, спа-эксперт, соучредитель ООО “К2”. Cпециализация: комплексное создание объектов спа и велнес, реализация всех стадий проектирования и строительства.
Некоторые проекты:
полный цикл (разработка концепции, проектирование, строительно-монтажные и отделочные работы, инженерное обеспечение):
2022г. Ледовый комплекс “Луч”(3150 м. кв.), г.Москва (Технический запуск)
2021 г. Велнес-клуб “ДжимПро”, Московская область. г. Реутов. (Введен в эксплуатацию)
2018 г. Спа-отель МО, введен в эксплуатацию
2018 г. Банный СПА-сюит в веллнесс-клубе ‘Биосфера’ Введен в эксплуатацию.
2017 г. СПА-зона в составе центра ‘Матрешка’ в центре ‘Сколково’. Введен в эксплуатацию.
2016 г. Бассейн с подъемным дном на яхте. Введен в эксплуатацию.
2013 г. Отель Bridge Resort (Сочи). Комплекс бассейнов. Введен в эксплуатацию
Другие работы:
2021 г. Отель и курорт «Artiland» эскизный архитектурный проект
2019 г. Салон красоты в стиле Поп-арт в ЖК ‘АРТ’. Разработка эскизного дизайн-проекта
2019 г. Фитнес-клуб Х-FIT (Душанбе). Разработка эскизного дизайн-проекта
2019 г. Общественный банный комплекс (Одинцово, МО). Разработка эскизного архитектурного проекта
2018 г. Спа-центр при отеле Двин (Seven Vision The Dvin 5* (Ереван). Разработка концепции
2014 г. Велнес-клуб “Лицо и тело” (Москва). Разработка концепции, проектирование
2012 г. Официальная резиденция ‘Ривьера’ (г. Сочи). Разработка концепции, проектирование
2012 г. Официальная резиденция ‘Горки-9’ (Московская область). Разработка концепции, проектирование
2012 г. СПА-зона в комплексе ‘Царев сад’. Разработка концепции
2011 г. СПА-салон Sante de la Russie (Москва). Разработка концепции, проектирование
2010 г. Веллнес-клуб ‘Экоклуб’. Разработка концепции, проектирование
Некоторые проекты сейчас в работе:
2023 г. Thermal SPA парк-отеля «Доброград»: эскизный и рабочий проект реновации существующего спа-комплекса согласно бизнес-концепции. Идут переговоры по сметам на строительство.
2023 г. Отель и курорт «Artiland»
2020 г. Дом отдыха “Ратмино” Объединенного института ядерных исследований (ОИЯИ), Московская обл., г. Дубна: разработка архитектурной концепции застройки и благоустройства территории (В работе)
2019 г. СПА-зона в составе отеля ‘Mövenpick’: разработка концепции (в работе)
2019 г. Центр реабилитации и санаторно-курортного лечения на территории Гудермесского района Чеченской Республики. Разработка инвестиционного проекта, включающего в себя исследования, технологическую концепцию, финансово-юридическую модель, эскизный архитектурный проект
2019 г. СПА-комплекс в составе загородного отеля. Смоленская обл.: разработка концепции, проектирование (в работе)
2019 г. Веллнес-комплекс, концерн ‘КРОСТ’: разработка концепции (в работе)
2018 г. Спа-отель Конаково: разработка концепции (в работе)
2017 г. Туристско-рекреационный комплекс (Новоуральск): разработка концепции
Некоторые частные объекты:
полный цикл (разработка концепции, проектирование, строительно-монтажные и отделочные работы, инженерное обеспечение):
2020 г. СПА-зона в частной резиденции, бассейн с подъемным дном, МО, Нахабино-Павлово (Введена в эксплуатацию)
2017 г. СПА-зона в частной резиденции КП ‘Гринфилд’
2017 г. Приватная СПА-зона в пентхаусе. Введен в эксплуатацию.
2014 г. Спа-зона в частной резиденции (Астрахань).Введен в эксплуатацию.
2010 г. СПА-зона в частной резиденции (Ивановская обл.)
Architect, spa expert, specializes in the complex creation of spa and wellness facilities, implementing all stages of design and construction.
Some projects:
full cycle (concept development, design, construction, installation and finishing works, engineering support):
2022. Luch Ice Complex (3150 sq. m.), Moscow (Technical launch)
2021. Wellness club “Jimpro”, Moscow region. G. Reutov. (Commissioned)
2018 Spa Hotel MO, put into operation
2018 Bath SPA suite at the wellness club “Biosphere” Put into operation.
2017. SPA area as part of the Matryoshka center in the Skolkovo center. Put into operation.
2016. Swimming pool with a lifting bottom on a yacht. Put into operation.
2013 Bridge Resort Hotel (Sochi). A complex of swimming pools. Put into operation
Other works:
2021 Hotel and resort “Artiland” sketch architectural project
2019. Beauty salon in the style of Pop art in the residential complex ‘ART’. Development of a sketch design project
2019 Fitness club X-FIT (Dushanbe). Development of a sketch design project
2019 Public bath complex (Odintsovo, MO). Development of a preliminary architectural project
2018 Spa center at The Dvin Hotel (Seven Vision The Dvin 5* (Yerevan). Concept development
2014 Wellness club “Face and body” (Moscow). Concept development, design
2012 Official residence “Riviera” (Sochi). Concept development, design
2012 Official residence ‘Gorki-9’ (Moscow region). Concept development, design
2012 SPA area in the complex “Tsarev garden”. Concept development
2011 Sante de la Russie SPA (Moscow). Concept development, design
2010 Wellness club ‘Ecoclub’. Concept development, design
Some projects are currently in the works:
2023 Thermal SPA of the Dobrograd Park Hotel: preliminary and working project of renovation of the existing spa complex according to the business concept. Negotiations are underway on construction estimates.
2023 Hotel and resort “Artiland”
2020 y. Holiday home “Ratmino” Joint Institute for Nuclear Research (JINR), Moscow region, Dubna: development of an architectural concept for building and landscaping (In progress)
2019 SPA area as part of the hotel ‘Mövenpick’: concept development (in progress)
2019 Rehabilitation and sanatorium treatment Center in the territory of the Gudermessky district of the Chechen Republic. Development of an investment project that includes research, technological concept, financial and legal model, conceptual architectural project
2019 SPA complex as part of a country hotel. Smolensk region: concept development, design (in progress)
2019 Wellness complex, KROST Concern: concept development (in progress)
2018 Konakovo Spa Hotel: concept development (in progress)
2017 Tourist and recreational complex (Novouralsk): concept development
Some private facilities:
full cycle (concept development, design, construction, installation and finishing works, engineering support):
2020 SPA area in a private residence, swimming pool with a lifting bottom, MO, Nakhabino-Pavlovo (Commissioned)
2017 SPA area in the private residence of KP ‘Greenfield’
2017 Private SPA area in the penthouse. Put into operation.
2014. Spa area in a private residence (Astrakhan).Put into operation.
2010 SPA area in a private residence (Ivanovo region)
International wellness expert, psychologist, gerontologist, business coach, President of the International Council of Spa and Wellness LLC
International expert in the field of wellness technologies, business consultant. Author of the “Encyclopedia of Spa and Wellness” and training programs for industry professionals. Organizer and speaker of leading industry events
Expert practitioner in the field of creating enterprises in the field of beauty and health, social psychologist, wellness coach, business coach
Professional competencies
Business consulting in the field of creating projects in the field of spa and wellness
Coaching of heads of enterprises in the field of beauty and health
Business audit of beauty, spa, and spa industry enterprises
Optimization of business processes in spa enterprises
Development of industry and internal corporate service standards
Marketing research in the field of beauty and health
Training of all categories of industry personnel (service skills, communication psychology, sales)
Development and implementation of author’s training programs
Organization and holding of industry events
Psychological audit of teams
Development and conduct of psychological training of personnel
Development of internal documentation of spa and wellness enterprises
Международный велнес-эксперт, психолог, геронтолог, бизнес-тренер, президент ООО «Международный Совет Спа и Веллнесс»
Профессиональные компетенции
An expert in marketing and sales organization of the hotel. Can easily identify the target audience and knows how to form a proposal and build communication with the guest.
She has a practice of launching a hotel — she worked at a hotel until 2015. In TravelLine, she worked her way up from sales manager to head of marketing: she sold, conducted audits and pumped hotels herself. Now he is engaged in the development of the direction of suburban facilities, recreation centers and tour operators in TravelLine.
Эксперт в вопросах маркетинга и организации продаж отеля. Может легко определить ЦА объекта и знает, как сформировать предложение и выстроить коммуникацию с гостем.
Имеет практику запуска отеля — до 2015 года работала в отеле. В TravelLine прошла путь от менеджера по продажам до руководителя отдела маркетинга: сама продавала, проводила аудиты и прокачивала отели. Сейчас занимается развитием направления загородных объектов, баз отдыха и туроператоров в TravelLine.
Архитектор smart-коммуникаций
Эксперт по построению отраслевых smart-систем
Проектный опыт:
Образование
Член Международного совета SPA & Wellness International Congress, обладатель звания Perfect spa manager Международной премии Perfect Spa.
Реализованные кейсы
Рационный консалтинг
Purovel Spa, Swissotel, г. Сочи – операционный консалтинг.
Expert in the beauty, spa and wellness industry, business coach, business analyst. Expert of SPA MEDIA Group of Companies. Editor-in-Chief of SPA MEDIA Publishing House, expert of the International Council for the Development of the Spa and Wellness Industry (SWIC). Business coach of Moscow Business School.
Anna specializes in analytical marketing, marketing research in the field of spa and wellness, audit, consulting services. Development of a concept for spa and wellness; refinement of existing concepts. Participation in the design of spa and wellness as a technologist.
Experience in the spa and beauty industry since 2005
Some projects:
Thai spa for a European hotel: concept, tech. assignment, for a design project, coordination of construction works, technology, organization of companies for operation, commissioning.
Marketing research of spa and wellness facilities on Margarita Island (Venezuela)
Spa center at a boutique hotel on Margarita Island (Venezuela): concept, tech. assignment, for a design project, technology, development of service documents.
Development of service documents for the spa and wellness center of the hotel in Cyprus
Organization of on-site training and exchange of experience for spa and wellness directors (France)
World Class Fitness club chain (spa department): concept, organization of services
Spa salon for Cassado Plaza: concept, tech. assignment, for a design project, coordination of construction works, technology, organization of operating companies.
Aquapark, spa and wellness Health resort (Tsargrad Country Hotel): concept development, tech. assignment for an architectural and design project, development of a spa menu, technology.
Spa salon in Heliopark Empire: crisis management, marketing.
Wellness center: development of technological maps
Development of technological maps for the hotel (Cyprus)
Development of technological maps for the hotel (Tunisia)
Conducting marketing research
Эксперт индустрии красоты, спа и велнес, бизнес-тренер, бизнес-аналитик. Эксперт ГК SPA MEDIA. Главный редактор Издательского Дома SPA MEDIA, эксперт Международного Совета по развитию индустрии спа и веллнесс (SWIC). Бизнес-тренер Moscow Business School.
Специализация Анны: аналитический маркетинг, маркетинговые исследования в сфере спа и велнес, аудит, консалтинговые услуги. Разработка концепции для спа и велнес; доработка существующих концепций. Участие в проектировании спа и велнес в качестве технолога.
Опыт работы в индустрии спа и бьюти с 2005 г.
Некоторые проекты:
Тайский спа-салон для европейского отеля: концепция, тех. задание, на дизайн-проект, координация строительных работ, технология, организация компаний по эксплуатации, ввод в эксплуатацию.
Маркетинговое исследование спа и велнес объектов на о. Маргарита (Венесуэла)
Спа-центр при бутик-отеле на о. Маргарита (Венесуэла): концепция, тех. задание, на дизайн-проект, технология, разработка сервисных документов.
Разработка сервисных документов для спа и велнес-центра отеля на Кипре
Организация выездного обучения и обмена опытом для директоров спа и велнес (Франция)
Cеть фитнес-клубов World Class (департамент спа): концепция, организация услуг
Спа-салон для Кассадо Плаза: концепция, тех. задание, на дизайн-проект, координация строительных работ, технология, организация компаний по эксплуатации.
Аквапарк, спа и велнес Здравница (Загородный отель Царьград): разработка концепции, тех. задание на архитектурный и дизайн-проект, разработка спа-меню, технологии.
Спа-салон в Heliopark Empire: антикризисный менеджмент, маркетинг.
Оздоровительный центр: разработка технологических карт
Разработка технологических карт для отеля (Кипр)
Разработка технологических карт для отеля (Тунис)
Проведение маркетинговых исследований
Expert of SPA MEDIA Group of Companies. FitHit Company expert, business coach of the Department of Fitness Industry Management at Synergy University.
Specialization: strategic and crisis management in the beauty and spa industry with real achievements. Participation in the design of spa centers as a spa and wellness product development technologist.
Experience in the SPA & Beauty industry in the field of project management and development for more than 20 years.
Some projects:
Fusion Wellness Club at the DoubleTree by Hilton Almaty hotel (Kazakhstan): implementation of the SPA project according to the Chinese concept (revision of the concept, creation of menus and technological maps, hiring of staff, training, introduction of Chinese massage and reflexology technologies, commissioning).
Hotel “Dvor Podznoeva”: restart, optimization of the business model, setting up the service, training and hiring staff (managers, line staff).
Thermal SPA of the Dobrograd Park Hotel project launch, management, remote management, operational consulting, development of an individual promotion strategy
Spa center of the hotel at the KU of Sberbank of Russia (IFK Hotel Managment Ltd) restart of the spa project
Spa center of the hotel “Standard” Project launch, management, operational consulting, training, development of an individual promotion strategy
Smart Communications Architect
Expert in building industry smart systems
Project experience:
Education
• Virginia Commonwealth University (Virginia Commonwealth University, School of Business, Information Systems)
• Moscow State Academy of Physical Culture, Faculty of Physical Culture
• Holder of an MBA degree
Member of the International Council of SPA & Wellness International Congress, holder of the title of Perfect spa manager of the International Award Perfect Spa.
Implemented cases
• Mandara Spa, LOTTE HOTEL MOSCOW – commissioning, manager position
• Five Spa, Moscow – creation of a unique concept, launch of work, operational management
• Riviera Hotel, Riviera Spa, Riviera Fitness, Belgorod – concept creation, start-up, employee training, management. Radio consulting
• Purovel Spa, Swissotel, Sochi – operational consulting
• Sanatorium-resort complex “Izumrud” 4*, Saratov region – creation of an architectural project, operational consulting, implementation of a service system
• David Bek Hotel complex, Yerevan – assessment of investment attractiveness, creation of an architectural project
• Projects for brands Hyatt Hotels Corporation, Lotte Hotels & Resorts, IHG Hotels & Resorts, Swissôtel Hotels & Resorts
Education
Kazan State Medical University” (medical business, doctor). Postgraduate studies at the Department of Histology.
Kazan State Institute of Finance and Economics.
Holder of an MBA degree.
A professional in the field of strategic management of healthcare projects and the introduction of high medical technologies. Has high competence in treatment and rehabilitation abroad, representative of Health Tourism Industry in Russian Federation
Holder of many professional certificates, including international ones: MBA The Open Univerсity Business School, BWI Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) GmbH, Deutche Management Academie Niedersachen (DMAN), AFSU Wien (Austria).
Implemented cases:
– Management of Dreger Medical Equipment LLC.
– The position of the First Deputy Minister of Health of the Republic of Tatarstan.
– Post of the Minister of Health of the Republic of Tatarstan.
– Management of the federal healthcare modernization program, within the framework of which the largest clinics of the Republic of Tatarstan were updated.
– Position of advisor to the Rector of Kazan Federal University.
– Management of Medsi Group of Companies, city Moscow.
He was repeatedly awarded state prizes, medals and insignia.
Образование
Казанский государственный медицинский университет» (лечебное дело, врач). Аспирантура на кафедре гистологии.
Казанский государственный финансово-экономический институт.
Обладатель степени MBA.
Профессионал в области стратегического управления проектами здравоохранения и внедрения высоких медицинских технологий. Обладает высокой компетенцией по вопросам лечения и реабилитации за рубежом, представитель Health Tourism Industry в Российской Федерации.
Обладатель множества профессиональных сертификатов, в том числе международных: MBA The Open Univerсity Business School, BWI Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) GmbH, Deutche Management Academie Niedersachen (DMAN), AFSU Wien (Austria).
Реализованные кейсы:
– Управление ООО «Дрегер Медицинская Техника».
– Должность первого заместителя министра здравоохранения Республики Татарстан.
– Пост министра здравоохранения Республики Татарстан.
– Руководство федеральной программой модернизации здравоохранения, в рамках которой были обновлены крупнейшие клиники республики Татарстан.
– Должность советника ректора Казанского федерального университета.
– Управление ГК «Медси», город Москва.
Многократно награждался государственными премиями, медалями и знаками отличия.
Старт продаж – 8 августа 2023 года
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Cluster General Manager Moscow Marriott Hotel Novy Arbat, Courtyard by Marriott City Center
Cornelia Brinkman has been appointed as General Manager of Moscow Marriott Hotel Group Novy Arbat and Courtyard by Marriott Moscow City Center.
Since October 2017, the five-star Moscow Marriott Hotel Novy Arbat has been headed by Cornelia, and since August 2018, Cornelia has been also in charge of the four-star Courtyard by Marriott Moscow City Center hotel.
Ms. Brinkman has more than 25 years of experience in the hotel business, 18 of which she held in senior positions at Marriott International.
Ms. Brinkman was born in Germany and began her career in the hotel industry in 1994 as an employee at the Best Western Delta Parkhotel Mannheim. In 1997, Cornelia took up a management position in the guest accommodation service, where she was responsible for the reception, concierge service and reservation department.
In 2000, Ms. Brinkman joined Marriott International in the position of the head of guest accommodation service at Frankfurt Marriott Hotel. After 3 years of excellent work, Cornelia was promoted to the Director of the department responsible for hotel room capacity and later to the Director of hotel room capacity and a member of the executive committee. Since 2010, Cornelia took the position of General Manager in several hotels in Kazakhstan and Russia. 2010-2013 – Renaissance Atyrau Hotel and Marriott Executive Apartments, 2013-2017 – Renaissance Baltic St. Petersburg and Courtyard by Marriott Vasilievsky.
Cornelia was recognized for her leadership and achievements. Her latest awards include “Hotel of the Year 2011” (Marriott Executive Apartments Atyrau), Mustang Award 2010 (for personal achievements), Financial Excellence 2010 (Renaissance Atyrau), Market Excellence 2010 (Renaissance Atyrau), Excellent Guide2010 (Marriott Executive Apartments).
Cornelia Brinkman was also the chairman of the Russian Business Council.
Regional Account Executive, STR
Don’t wait for an opportunity. Create it yourself!
Аn enthusiastic, hard-working and motivated MSc Business Graduate with extensive work experience in travel, event management, sales and hospitality. With a strong background of working in the international corporate work environment, Ekaterina is actively looking to progress her career within STR. Her excellent management and communication skills, attention to detail and professionalism are valuable assets that she keen to bring to the company.
STR is a company that tracks supply and demand in the hotel industry and provides a valuable analysis of the market share of international and regional hotel chains, as well as independent hotels. STR’s standard and specialized reports help to better understand the trends of past periods, orient in market forecasts and analyze the dynamics of supply and demand in the hotel industry.
Business Development Manager, STR
There are no secrets to success. It is the result of determination,
hard work, and learning from failure…
Alexandra is an ambitious individual focused on building long lasting relationships and ensuring client expectations are exceeded. With 15 years of experience in the hospitality Industry, she has shon a proven record of significant knowledge and expertise in sales, event Management, group planning, F&B, financial management, statistic and analytical research.
Alexandra is a strategic sharp thinker, who anticipates opportunities and risks, identifies issues and develops action plans. Analytical mindset, precision in numbers help her in her daily work at STR.
Alexandra values integrity and honesty in a relationship with her clients and colleagues. She focuses on understanding client’s needs, so the approach is tailored to them and their requirements.
STR is a company that tracks supply and demand in the hotel industry and provides a valuable analysis of the market share of international and regional hotel chains, as well as independent hotels. STR’s standard and specialized reports help to better understand the trends of past periods, orient in market forecasts and analyze the dynamics of supply and demand in the hotel industry.
Loyalty is an important component of success.
In 2018 Mr. Kondov was appointed to the position of General Manager of the Radisson Royal Hotel, Moscow.
«While working in the sphere of hospitality on three continents with high-ranking representatives of international delegations and different confessions I have acquired extensive knowledge and valuable experience, which I will definitely apply for the benefit of the legendary hotel with rich history. Russia is famous for its hospitality and geniality, I strongly believe, that we can even go beyond of guests’ expectations and provide royal welcoming to each and every guest» – says Stanislav Kondov.
Business Strategist and Partner in NuFocus Strategic Group. US
Their firm specializes in Organizational Self-Management and other social technologies designed to ignite high performance and optimize human potential.
For nearly a decade, Suzanne has passionately pursued the trailblazing fields of Self-Management, Open Space Technology and Agile beyond Software. She has worked with hundreds of individuals, companies and groups, nationally and internationally.
Her mission: helping to transform the world of work. Her goal: introducing new mindsets and approaches that invite everyone, and not just a few, to fully contribute to the success strategies of their organizations. Her core belief: innovation is more than products and services; it starts and ends with people.
Her roots in journalism with a lengthy career in manufacturing and telecommunications provided the grounding for her work. Her main focus is supporting traditional companies who recognize the need to leap ahead, shifting away from hierarchy and bureaucracy to a more engaged and inclusive way of working.
Suzanne has particularly enjoyed working with the Hospitality Industry because it is customer centric by nature. The opportunity for people in every function and role to make a difference by creating memorable experiences for clients is exponential. Hospitality and Self-Management are a natural fit, according to her.
Suzanne holds a BA in English from McMaster University in Canada. She is a certified Scrum Master, a Past President and Emeritus Member of the Open Space Institute US and a founding member of a newly created national networking association known as United Packaging Associates.
On March 5, 2012, Andre Witchy became President of the Board of Governors of the Ecole hôtelière de Lausanne, having worked here for more than ten years. Andre Witschi is also a member of the Board of Directors of the Swiss School of Tourism and Hospitality, a member of the Board of restaurants of Saucolitos and a member of the Board of Directors of DEHOGA / IHA (German Association of Hoteliers and Restaurateurs). In 2008, he was appointed chairman of the executive committee of Steigenberger Hotels AG, a position he held until the group was sold in 2009.
Prior to that, he was Chairman of the executive committee of Accor Hotellerie Deutschland GmbH, Germany’s largest hotel group, which he joined in 1991 as director of Ibis Germany. Subsequently, he was appointed CEO of Accor in Europe. In 1996, he received the prestigious Hotelier of the Year award in Germany. He started his career in the Mövenpick group, where he was a regional manager of Cindy’s restaurants and a project manager in the restaurant business.
Andre Vitshi is the son of a restaurateur and a graduate of the Juventus Business School and the Zurich Hotel School. He also has two MBAs from GSBA in Zurich and the State University of New York.
«Hotel for me is a unique opportunity
to express oneself, not only to share experience, but also to learn new things»
Martin has been working in the hotel business for more than 24 years.
Since 2015, when Martin became the GM of InterContinental Moscow Tverskaya hotel, the hotel’s income has doubled. The level of loyalty of employees and guests also increased significantly (employee satisfaction rate is 96%).
Due to Martin’s initiative, the hotel has been actively involved in various charity initiatives in recent years. Martin also actively supports youth development and is always ready to recruit and practice students of the hospitality industry.
When Martin became GM of InterContinental Moscow Tverskaya hotel, bold and ambitious marketing projects were implemented, which helped the hotel to reach a new level. One of the latest examples is the transformation of the InterContinental Moscow Tverskaya hotel for the period of FIFA-2018 into the famous BUD-hotel. In addition, the system integrator BELTEL completed the first in Russia introduction of the ONEsquare interactive television system from at-visions in the rooms of the InterContinental Moscow Tverskaya hotel.
Mr. Eberhard knows hospitality industry inside out due to his 26 years of experience in the hotel and restaurant business, whether it is cooking, serving tables, healthy lifestyle rules or security in the hotels and restaurants.
Prior joining Renaissance Brand, he gained successful management experience at the hotels such as the InterContinental in London and New York, the Berners Hotel, the Carlisle Bay Resort on Antigua Island in the Caribbean, the Corinthia Hotel in Prague.
In 2013, Armin Eberhard has become a General Manager of the Renaissance Moscow Monarch Centre Hotel. Renaissance brand seeks to inspire and provokes guests worldwide to discover something completely new and different. The hotel holds business and charity events, organizes workshops for children from orphanages. In 2018, the Renaissance Monarch Centre received the “Best Congress Hotel” award.
“We aim to constantly improve the quality of our services because, as we know, there is no limit to perfection.” – Armin Eberhard shares the secret of success.
JULIA LEONTSEVA, Area Director of Sales, Eastern Europe, Russia&Turkey, Global Sales Office.
• Joined Radisson Hotel Group in 2014 as Director of Marketing and Sales and for Radisson Blu and Park Inn by Radisson Sheremetyevo Airport, Moscow.
• In 2015, was appointed Area Director of Sales, Eastern Europe at Radisson Hotel Group.
• Graduated from The Russian University of Economics. G. V. Plekhanova and holds a degree in management and economics in the hospitality industry.
• Has more than 20 years of professional experience in the hospitality industry, which includes working in top positions of sales departments of well-known international companies, including leading international hotel operators.
IRINA AND OLGA SUNDUKOVY, Founders of the design studio Sundukovy Sisters, or S + S.
• In 2004, the Sundukovy Sisters, or S + S, interior design studio was opened.
• Received the “Designers of the Year” award at the Gold Key Awards (New York, 2018).
• Create design concepts for both an individual project and a brand of hotels and restaurants. The studio’s portfolio includes more than 30 projects of international chains and boutique hotels, 70 restaurants, bars and cafes, 70 offices, banks and shops.
• Offer solutions that correspond the concept and fit into the right budget.
• Believe that the design should solve specific problems, be relevant and aesthetic.
• Strive to find materials and solutions that save energy and minimize harm to the environment.
• Want to bring irony into modern life with design.
Co-founder of ARA Design
• Received qualifications in interior design at Cardiff University in 1984.
• Worked at Richmond International.
• In 1996, together with Harry Gregory, he founded the company ARA Design with a specialization in the hotel sector.
• His experience includes the entire cycle of creating design projects: from concept to implementation.
• Shares the company’s philosophy of creating a unique and original interior design combining cultural features, aesthetics and values of a particular region.
• Oversees young interior designers, which allowed Ara Design to evolve and expand in Europe, the Middle East, China and Southeast Asia, without changing the values originally proclaimed.
ARA Design projects: Azul Beach Club (Kuta, Bali), Country Club (Tel Aviv, Israel), Marriott Paris, Mercure Moscow, Hilton Moscow, Hyatt Moscow and others, all in more than 30 countries of the world.
DR. J.A. OSKAM, Director Research Centre Hotelschool The Hague (The two research areas of Research Centre are hospitable behaviour and its business consequences, and future developments in the hospitality industry).
• Made several researches on future developments in the hospitality industry with recent scenario studies on topics as Airbnb and OTAs.
• The author of the book The Collaborative Consumption of Our Cities (Channelview, 2019). The Future of Airbnb and the ‘Sharing Economy’
• Obtained PhD in 1992 from the Universiteit van Amsterdam (Sociology of Literature)
• Worked at different hotel and tourism schools in the Netherlands and in Spain
• One of the founders of the Journal of Tourism Futures.
• Europe’s leading international sales consultant
• 13 years in sales training… delivered courses to more than 3000 sales and marketing professionals from leading brands in 13 European countries and USA
• Worked as Brand Manager for three Swiss watch brands (Longines, Pierre Balmain & Hamilton) in UAE and Qatar
• Top 100 Sales people in Harrods – London
• Sold the most valuable product in the history of Selfridges Department Store – UK
• Public Speaker on international luxury sales and regular contributor to European trade publications
• Featured in and contributed to the productions of cultural documentaries for BBC, Channel 4 and Reuters
• Delivered training courses to Louis Vuitton, Royal Ascot, Cartier, Hermes, Selfridges, Michael Kors, Barclays Capital, Dunhill, and many more.
• Specialised in IT for the banking, finance and trading industries.
• Working for companies in Europe but also in the USA: such as JP Morgan (Suisse) SA, La Compagnie Benjamin de Rothschild SA, Banque Bordier et Cie and Union Bancaire Privée amongst others.
• After more than 25 years in these industries, Julia bring her wealth of experience in IT to the Hospice général «to help the Hospice général help others».
• The first woman – member of the Executive Committee in EHL history.
General Manager of Bomo Hotels, representative of Mouzenidis Group
Managing Director of the Black Sea Alliance
An expert with many years of experience in the hospitality industry
Samvel started his career at Mriya Resort&Spa in 2014, even before the opening of the hotel, from the position of financial controller. In 2016, he took the position of General Manager of the hotel.
In 2019, Samvel was recognized as the best general manager among managers of luxury facilities around the world and became the owner of a prestigious award from the World Luxury Hotel Awards.
The Black Sea Alliance under the leadership of Samvel Sarukhanyan took the initiative of professional development of the hospitality industry in Russia, launching a unique educational project — the Academy of Hospitality.
Global Sales Director of Preferred Hotels & Resorts Hotel Association in Russia, Ukraine, CIS and Baltic States
Dr. Valentina Clergue is currently working at EHL Lausanne, Switzerland.
Professor at Hotelschool the Hague, Hospitality Business School
Active in the hospitality industry since almost twenty years, born and raised in a hospitality family in Amsterdam and a proud alumna of Hotelschool the Hague.
Yasemin has a work experience in Mandarin Oriental and Four Seasons in New York City and Istanbul.
Working for Hotelschool the Hague since 2014 within the Marketing & Innovation faculty where she host, design and implement courses around the topics of Marketing, Branding, Innovation and Sales.
Yasemin is a Research Fellow at the Hospitality Research Center within the chair City Hospitality & City Marketing, and a PhD Candidate at the University of Amsterdam with studying the topic “Mindfulness as influence to the Tourist Experience”.
She launched her own company Anicha Consultancy on Hospitality Experience Consulting in 2016, where support, assist and ultimately inspire companies to create unique, authentic and memorable guest experiences.
Deputy General Director of JSC “SEZ “Innopolis”
In 12 years he has worked his way up from the project manager of the Innovative Technopark “Idea” to the Deputy General Director of JSC “Special Economic Zone “Innopolis”. Innopolis is the first Russian city for IT specialists.A Special Economic Zone has been created in Innopolis to attract promising technology companies. Residents can count on tax benefits and preferences. Innopolis was chosen by Yandex, Kaspersky, Tinkoff, Rostec
Brand and Hospitality Strategist
Expert and consultant in hotel revenue management
The Principal at Knowing Hospitality, hospitality consulting
Business & Live skills coach, Hospitality, Travel & Tourism professional
Ph.D. in Tourism Marketing, hospitality consulting
The President of KRG Hospitality Inc., the author of the book Bar Hacks
Founder and Director of HorecaSpeakers, Director of the HIP Congress
Global Hospitality Ambassador, Consultant, Keynote Speaker and HOST of REAL Hospitality LIVE
American author, speaker
General Manager, Speaker, Trainer at Luxury Hotels/Resorts
Hospitality Mentor, Advisor, Speaker, Top 30 Hospitality Influencer in Nigeria
A Tourism professional, Consulting, Training, Speaker
Food & Beverage Strategy, Concept Development, Hospitality Entrepreneur, Executive Coach/Mentor
Specialist with international hotel experience
Graduated from the State Academy of Management and Entrepreneurship, in 2001 received a diploma from the International School of Hotel Business VATEL (France, Nim) in the specialty “hotel management”
Has many years of experience in the well-known restaurant and catering services of the largest Moscow hotels.
Her career in the hotel business began in 2007 with the Swiss chain hotel Swissotel Krasnye Holmy, where she held senior positions in the hotel’s restaurant service and gained valuable experience in the field of hospitality and five-star service.
In 2013, Marina joined the project to revive the Metropol Hotel as deputy director of the restaurant service, where she also participated in the organization of international forums and social balls, the opening of a new restaurant, and one of her main achievements was bringing the service of the entire restaurant service to international quality standards.
2015-2016 Appointed Head of the Restaurant Service of the Marriott Grand Hotel
2017-2018 As part of the 2018 FIFA World Cup in Russia, Marina joins MATCH Hospitality with the task of organizing and implementing catering services of the Official Hospitality Program
2018-2020 As F&B Director, she was engaged in the development and implementation of the F&B concept at the NETIZEN Budapest Center design hybrid hotel
CEO of AZIMUT Hotels
Since December 2018, he has been the CEO of AZIMUT Hotels chain.
Maxim Brodovsky has more than 20 years of experience in the hotel business.
After graduating with honors from the National Research University Higher School of Economics, he began his career in 1999 as a night auditor at the 5* Marriott Moscow Grand Hotel and in 2007 took the position of regional financial controller of six hotels in Moscow under the management of Interstate.
Since August 2012, Maxim Brodovsky has been the General Manager of the Holiday Inn Moscow Lesnaya Hotel, and in 2014 another Moscow hotel of the chain, Holiday Inn Moscow Suschevsky, came under his leadership.
In September 2016, Maxim headed the hotel, which was the first in his career – the Marriott Moscow Grand Hotel. Since 2017, he has been the Chief Operating Officer of AZIMUT Hotels and was responsible for strategic planning of the company’s activities, general personnel management, as well as control of the network’s business processes.
Deputy General Director, Director of the Hotel Business Department of A.N.D. Corporation
Moderator of the Brand Management session
Supervises the works of
– The National The Luxury Collection, Москва;
– Intercontinental Hotel Moscow-Tverskaya;
– Radisson Blu Olympiyskiy Hotel, Moscow
General Manager of Park Inn by Radisson Rosa Khutor and Radisson Hotel, Rosa Khutor
15 years in the hotel business
Since 2014, having initiated an agreement on the transfer of the hotel to Izmailovo under the Park Inn by brand
Radisson , was appointed to the position of General Manager of Park Inn by Radisson
Izmailovo, winner of the HBF hoteliers competition “Best Business Case 2017”.
Since 2017, Deputy General Manager of the Radisson Blu Resort & Congress Centre, Sochi —
the center for government events in Sochi
Autumn 2019 — General Manager of Park Inn by Radisson Rosa Khutor and Radisson hotels
Hotel, Rosa Khutor, located in the year-round mountain resort Rosa Khutor
in the Adler district of Sochi.
Education:
2004 — Perm State Technical University, Faculty of
Public Relations and Foreign Languages, Diploma with honors
2005 — Hospitality Management, Russian International Academy
Tourism, Diploma with Honors 2009 — Higher School of Economics, Finance and Credit
1999 — Oxford Cultural Heritage, Oxford – School Exchange Program
Restaurateur of Novosibirsk and Moscow
Graduated from the Faculty of Humanities of NSU, worked in the largest international companies (Coca-Cola Export Corporation).
Since 2003, he has been engaged in the creation and development of his own restaurant projects. The author of the first haute cuisine restaurant in Novosibirsk “Classic”.
From 2009 to 2010, he was the Director of the Catering Department of the Sochi 2014 Organizing Committee.
Since 2010, he has been the executive director of the Sochi2014.World Russian Dom project at the Winter Olympic Games in Vancouver.
Winner of various restaurant awards. He was awarded a commemorative medal “For his contribution to the development of the Novosibirsk region”.
The company has about 45 restaurant projects in Novosibirsk and Moscow.
Head of the Department of International Organizations and Events, Federal Agency for Tourism.
Marina has more than 7 years of work in the state administration of the tourism industry, she is also the coordinator of Rostourism for cooperation with the World Tourism Organization and a number of other international industry associations.
MAGDY ATTALLA, Regional Director, B.H.M.S. (Business & Hotel Management School)
• A marketing consultant and an educator with over 20 years of teaching and consulting experience in prestigious Swiss Hotel and Business Schools as well as British and American Universities. He was an adjunct professor at SBS Swiss Business School, Florida International University, Schiller International University, IHTTI School of Hotel Management, IMI University Centre and Glion.
• Institute of Higher Education. In addition, he has over 15 years of managerial and marketing experience in luxury hotels, resorts and tour operators in the Middle East and Switzerland.
• He is a graduate of SSTH Swiss School of Tourism & Hospitality and holds a joint M.Sc. degree with the Imperial College of London. He is pursuing his Doctor of Business Administration degree (DBA) at Heriot-Watt University with a specialization in services marketing.
Owner at Mocinno International – Growth partners for Boutique and Independent hotels, hospitality professional with two business degrees and a Black Belt in Six Sigma certification
Reputation manager at Aldemar Resorts
General Manager at Radisson Blu Olympiyskiy Hotel, Moscow
Founder at Nightlife University and host of The Nightlife Podcast
General Manager Hotel International Prague, Managing Director at LIRIKOS Invest s.r.o.
General Manager of SATEEN GROUP
(investment, creation and management of 5-star hotels)
Director for the Development of Industry Sales of JSC “ER-Telecom Holding”
Scholarly Associate Professor & Assistant Director – School of Hospitality Business Management at Washington State University – Carson College of Business
Hotel & Hospitality management Expert VIP, V.VIP protocol expert
Head of Retail, Russia and Eastern Europe, Amadeus
Professor and Vice-Rector (Research) at Varna University of Management, Bulgaria.
Project Business Manager (Villeroy & Boch, Gustavsberg)
General Manager HILTON BAKU
Regional Vice President, Eastern Europe, Amadeus
ICQ Global. Global DISC Master Trainer and Practitioner. Facilitator. Black Sheep Coaching Method
CEO, Azerbaijan Tourism Board
Speech Analytics Project Manager LLC “IMS”.
Area Director in Design & Technical Department Moscow Office in Radisson Hotel Group
Senior Consultant PKF hospitality group
HR director AZIMUT Hotels
Restaurateur, founder of Meat & Fish restaurants
Area HR Director, EERU&T Radisson Hotel Group
Development Director, “Apostrophe-Media”, expert in HR-consulting
He has been working in the sale and development of SaaS products since 2014. The first in Russia automated the purchase and transferred the Capital Repair Fund of the Sverdlovsk Region (turnover of 4 billion rubles) to the procurement SaaS platform. Created and launched an industry section for Capital Repair Funds based on the EETP.
The experience gained in the field of creating and developing IT products allowed Viktor to become part of the Satisfy Travel team and begin actively promoting the product in the hospitality market. To offer effective solutions for hospitality, you need to understand this business. Gaining sales experience, communicating with industry representatives, Victor learned all the subtleties of providing and promoting hotel services, and now shares his expertise with hoteliers.
Marketing Director, “Information Retail Integrated Systems”
— Head of the design studio, member of the Association of Interior Designers and Decorators
— Winner of the Luxury Awards, London
— Speaker at major events (Restaurant, PIR Expo, Arch Dialog, Mini-MBA for designers, etc.).
— Studio projects are recognized by reputable media associations, are multiple winners of design awards
The company has been working in the interior design market since 2006.
The studio’s assets include such projects as Mriya Resort & SPA, the five-star Dvin Paramount hotel, work on a number of structures in the new city of Dobrograd, registration of Sberbank and the National Banking Club, as well as cooperation with the Restaurants of Rappoport Group of Companies and PJSC AFK Sistema.
Today Elena Krylova’s Studio is a team of professionals consisting of more than 30 people. Everyone, according to their specialization, generates ideas and creates concepts, designs future objects, provides technical support and completes everything necessary, without departing from the main idea.
General Director of KIT Group LLC, YURA Restaurant, StandArd Design Hotel
He graduated from the Moscow State University of Service, majoring in Hotel Enterprise Management. He has been working in the hotel business for twenty years, in his career he has gone from reception and accommodation to a top manager. He is a co-author and ideologist of the Frontdesk community of hotel business professionals Frontdesk.ru, Big Tree companies.
Anton is also a practicing business coach in B2B sales, conducts lectures at universities and hotels, participates in seminars on the hotel business in Russia, Europe and the USA. Member of the international organization HFTP (Hospitality Financial & Technology Professionals). He has numerous publications on hotel business in leading industry publications in Russia and the CIS.
He has extensive experience and has been working in the service industry for more than 15 years. He is the managing partner of the company “Big Tree”. At the same time, he is co-author and Editor-in-Chief of the Frontdesk Community of Hotel Business Professionals.<url>, which unites more than 12,000 hoteliers.
Has extensive experience in service marketing and customer relationship management (CRM). He led marketing in leading companies in the fields of information technology, outsourcing. He has extensive experience in implementing Customer Experience projects to improve the level of service in companies of various industries.
He is a member of the jury of the CX World Awards, a regular speaker of industry events on the topics of working with feedback, customer experience management. He has many publications on service, marketing and sales.
In the period 1980 – 1988 he worked in the NGO Automated Control System “Moscow”, the last three years – as head of the department of automation of social security agencies in Moscow.
In the period 1989 – 1991 he worked in the Department of Social Protection of the Population of Moscow as head of the Automation Department.
In the period 1992-1995, he worked in the GAO “Moscow” as director of the Department of Informatization of the hotel industry in Moscow.
Since 1995, he has been working at Academservice as Head of the automation Department, since 2002 – as Vice President.
Candidate of Economic Sciences, senior researcher.
Laureate of the Government of the Russian Federation Award 2021 in the field of tourism.
He was born on October 13, 1968 in the family of an officer. He graduated from school in Severomorsk. He started his studies at the Moscow Aviation Institute. He served in the ranks of the Armed Forces of the USSR. Graduated from the Plekhanov Russian Academy of Economics.
He started his career by managing his own restaurant. In 1991 he founded and headed the company “Korpusgroup”.
In 1993, he brought the company to the corporate catering market, in 1995 – to the banquet catering market, and in 1998 to the operation and cleaning market. The regional expansion of KorpusGroup began in 1999.
Oleg Lobanov had a significant impact on the formation of the domestic market of production and economic services, for the first time applying many Western “know-how” and management system.
Graduated from Saratov State Technical University.
For a long time he worked in regional and federal media, worked his way up from correspondent to editor-in-chief.
Since 2014, he has been working with the structures of the Moscow Government, developing electronic projects for citizens (RUSPACE, “Active Citizen”, Public Discussions, Electronic House).
Implemented business cases:
Managing Partner and co–founder of the Russian hotel holding Palmira Group, whose portfolio includes urban and suburban hotels, apartment hotels, resorts, historical heritage monument;
Palmira Business Club Business Hotel, Moscow, opened in 2015.
Launch of the facility, putting the hotel on the market, general management of the complex
Palmira Palace Resort Hotel, Yalta, General Administration since 2016
Modernization of all operational processes, general management of the complex
HighPark by Palmira Apartment Complex, Berlin, Germany, opened in 2018.
Business modeling, design, launch, promotion and general management of the facility.
Estate cluster Timokhovo-Salazkino, Vidnoye, MO, opened in 2018.
Restoration and launch of the object of cultural heritage of the Moscow region, general management of the cluster.
Palmira Garden Family SPA Hotel, Vidnoye, MO. Opened in 2020.
Business modeling, design, construction, commissioning of the facility.
Apart-hotel and congress center HighPark by Palmira, Moscow
Active Longevity Resort
Palmira Premium Healing resort, 50 ha, Istra, MO
Project management and business modeling of new facilities.
Work in Los Angeles, with film companies: Millennium Films, Nu-Image Films, Paradox Entertainment, Film Finances INC, co-founder of the film company HiFi Studio, 2008
Production and post-production.
Co-founder and CEO of Azimut International LLC, 2005
He was a video advertising operator for Domodedovo, Sheremetyevo, Vnukovo airports, etc.
General Director of Granit – Radiotelephone Systems LLC, 2003
The head company for trunking communications of the Ministry of Defense of the Russian Federation.
15 years ago, he came to the Radisson Royal Hotel Saint-Petersburg and fell ill with hotels. Then he worked with hotels in St. Petersburg, then in online – anywayanyday.ru , Director of Hotel Contracting in Russia and the CIS at HRS Group, Aviasales (Hotellook.ru ), Ostrovok.ru – head of Hotel contracting Russia & CIS. At the moment, he manages work with partners and business development of Yandex Travel.
Marketing and Strategy consultant and business coach,
Curator of the “Marketing and Brand Management” program at BHSD,
Guest lecturer at Lomonosov Moscow State University and business schools of the FEFU Academy of Management, IBDA RANEPA, SIBE RANEPA, ION RANEPA.
Developed and conducted corporate programs on marketing, strategy and business development for Mercedes-Benz Russia, Development Corporation of the Republic of Sakha (Yakutia), Perfetti van Melle, Severstal, Pepsico, OCS Distribution, Mosoblgaz, Riot Games, Grandfiance, Italdizain, Coca-Cola, ORBY, “Igora-Tour”, “Agency Strategic Initiatives”.
Speaker of more than 100 professional forums and conferences. Over the years, he worked as a member of the jury at international advertising and marketing festivals in Moscow, Novosibirsk, Minsk, Kiev and Yerevan.
Articles and interviews have been published in Forbes, National Business, Delovoy Kvartal, Strategic Management, Company Management, Commercial Director, Advertising Ideas, Advertising Technologies, Projector, Identity, Huntflow, etc.
An expert in the hospitality industry with 20 years of experience in hotel management in Russia, CIS countries and Europe. Hotel management under leading international brands (Marriott, Hilton, HGS). More than 20 successful hotel openings both under international brands and independent hotels.
Since 2016, he has been working in HORECA marketing, starting with the head of the marketing department of the Drakino park-hotel near Moscow. In 2018, he created his own marketing agency (more than 10 permanent employees), which closes all areas of marketing and content. More than 200 completed projects. Partner hotels all over Russia: network, suburban, urban.
Founder of the Inni social network, marketing and external communications consultant at Rostec Group, co-founder of the Neverslip advertising agency. 5 years in the souvenir business.
– Expert in the field of territory marketing
– Expert in the field of value management 2016 – 2021
– Vienna House representative in Russia,
– General Manager angelo by Vienna House Yekaterinburg 4*superior2021 – present
– Head of the sanatorium and hotel cluster,
– General Director of the Geothermal resort “Mashuk Aqua-Term” (Caucasian Mineral Waters)
– Expert assessment in the following areas:
• Event tourism
• Territory marketing
• Hotel market in Russia and Europe
• Sanatorium-resort tourism, resort and medical-spa
• Revenue management
• General management
• Quality, change and personnel management
• Business protocol, reception of VIP delegations
• Value management system
• Investment project management
Professional achievements (over the last 5 years):
• Crisis management
• Development of new products and promotion concepts
• Cost optimization, analysis of profit and cost centers, monitoring and cost reduction measures
• Adaptation of the standards of a foreign company to the Russian reality, revenue management, active sales
• Organization of events to promote the regions (Middle Urals, Caucasian Mineral Waters)
• Consulting projects in the field of hospitality and exhibition activities
• Experience in organizing protocol events and receiving European and Asian delegations at the highest level
• Implementation of projects for the development of marketing territories (formation of a regional brand)
• Marketing project of resorts and health centers
ALEXANDROS N. ANGELOPOULOS Managing Director of Aldemar Resorts, a leading resorts chain company in Greece.
• He has been active in the family business since 1995
• Up until 2017, he was holding the position of Member of the Board of Directors and Chairman of the Environmental Policy Committee of the Hellenic Chamber of Hotels.
• In 2018 he was elected as the Ambassador of all 5 star hotels located in Crete and Secretary General to the newly formed Chamber of Hotels in Heraklion.
• In 2018, he became a Member of the Advisory Committee of the newly formed Sustainable Development Center of Governance and Public Law and a Founding Member of the Hellenic Council of Competitiveness.
• He is currently also holding the position of the Secretary of the Board of Directors of Hellenic Entrepreneurs Association, Vice President of the Greek Eurasian Business Council.
• He is Member of the Business Advisory Board of the BCA College and Honorary Consulate of Ukraine for Peloponnese.
• He is Graduate of the PDP program of New York Cornell University (2008).
A regular participant and speaker of key events in the field of HoReCa.
Organizer of joint webinars with leaders of the IT community: Yandex, Bitrix, S7 Airlines.
Higher education in the specialty “Software Engineer”.
In 2001, he founded his own team of Internet developers.
From 2003 to 2008, he managed the development of a booking module for European hotel websites commissioned by the British company iBooking.
In 2008, he founded the TravelLine company, which creates tools for hoteliers: a booking module, the first channel manager in Russia, an automatic hotel management system, and others. The company’s clients are 12,000+ hotels in 50+ countries around the world.
Manages IT projects since 2007, participated in the development of websites and applications for Nike, Xerox, Alfa Romeo, Toyota, Shell, Moscow Metro, ROSATOM, RAO UES of Russia and other companies. In 2010, he founded the Redstar web studio, which develops, supports and promotes websites on 1C-Bitrix and has successfully implemented more than 600 projects during this time.
Hotelier with 20 years of experience: 8 years in sales, 6 years in hotel management, 6 years in UKRAINE.
Experience in managing hotels: urban and suburban, Russian and foreign, under independent, Russian and international brands, from a boutique hotel to a multifunctional complex, from a hostel to a 5-star resort.
Main achievements and principles of work:
A marketing practitioner with more than 15 years of experience.
Areas of expertise:
– strategy
– data-driven marketing
– business processes
– Digital strategy
Customers:
Sibur, Skolkovo, Moscow Government, Ministry of Agriculture, Tatspirtprom, Otkritie, Bosch, Knauf, Troika Dialog/Sberbank CIB.
Lecturer at Skolkovo, MIRBIS, Synergy, HSE, Harvard Business School of Law.
Author of books:
– “The route is built” about building and managing consumer paths based on data
– “Faster route found”
– “Profit Formula” about data-based marketing
Training Clients:
Rosatom, Rostelecom, Megafon, MTS, Leroy Merlin, SkyEng, Cashier.<url>, Novartis, MSD, Takeda, ChTPZ, Rosneft, Tretyakov Gallery, Pushkin State Medical University, AkBarsBank, Vimpelcom.
17 years of practice, master’s degree in marketing, 3 diplomas.
Member of the CIS Speakers Association, lecturer of the Russian Society “Knowledge”, speaker of the GBU “Small Business of Moscow” (MBM).
She has been employed for 14 years and has made a successful career. Managed PR campaigns of international brands (Toshiba, Plantronics, Eaton,…), worked as a manager, business development manager.
She left the office to develop her own business in the field of training and consulting.
She created her own online school, launched four author’s courses.
He is the author of courses for MTS, Megafon, Netology and GeekBrains, more than 7000 positive reviews.
She trained employees of companies such as Skyeng, the Chamber of Commerce and Industry of the Russian Federation, the Condé Nast Publishing House, etc.
The expert blog @rojkova.olesya has a total audience of more than 36,000 subscribers. More than 1000 online performances, more than 100 offline
Coach on effective management in the organization, senior lecturer at one of the Moscow universities, Expert of Russian World Skills in the competence of Hotel administration. 16 years in the hotel and restaurant industry.
More than 14 years of successful work in companies-suppliers of cleaning equipment, inventory and detergents for the hospitality industry. A professional in building long-term relationships with key clients and conducting mutually beneficial contracts.
Consulting, support at all stages of cooperation, attention to customer needs, selection of integrated solutions and training of hotel staff in the correct use of selected technologies are the foundation for development in the Hospitality industry.
Expert in sales, marketing, promotion of hotel brands and reputation management Leo Prime Group
The managing partner of LeePrime Group is an independent Russian company specializing in general and fragmentary management of hotel service facilities.
For 20 years of professional activity, she has participated in the development of concepts, the creation of brands, the successful launch and management of major Russian and international projects.
Under the management of Lilia , the teams reached the final of the Russian Hospitality Awards:
“Best Hotel PR Campaign”, winner 2017
“Best MICE hotel”, finalist 2017
“Best apart-hotel of Russia”, winner 2018
“Best business hotel 4*”, finalist 2019
“Best GM of the Year”, finalist 2019
For 11 years he has been developing and implementing products for B2B and B2C in Vimpelcom, Rostelecom, and Beac companies.
For the last 5 years, he has been developing the Hospitality segment with a focus on media and IPTV services.
Managing Partner, CEO of EHG
Practitioner, 20 years in HORECA
Customer Service Expert
Business coach, associate professor
Specialist in effective thinking
Personal and Organizational Development Coach
Member of the Association of Russian-speaking coaches
Hotel classification expert
Author of the bestselling book “Awesome! Wow service rules, as world leaders have done”
– More than 12 years of experience in the restaurant and hotel business in 7 countries of the world
– 8 years of experience as a coach and speaker at conferences, corporate events with up to 800 participants
– Geography of activity covers 23 cities in 11 countries of the world
– Certified coach in emotional intelligence MSCEIT, USA
– Certified Master – USA, Institute of Service Quality – USA
– Certified speaker and coach according to the methodology of John Maxwell, the world-famous leadership guru – USA
Cooperates and conducts training for leading Russian and international companies: Alfa-Bank, Radisson Group Hotel, Skolkovo Golf Club, Geropharm, Ameriabank, Kempinski Hotel Group, Surgutneftegaz and many others.
He is an honorary member of the jury of CX World Awards, Russian Hospitality Awards, Perfect SPA and Welcome to the National Tourism Award of Georgia.
Graduated from the Moscow State Linguistic University. Maurice Thorez.
She started her career with cooperation with the best hotels in Europe: the famous Plaza Athénée in Paris and Hotel de Paris in Monte Carlo in 1996 For 26 years of work in the industry has brought dozens of big names and new brands to the market.
Excellent knowledge of the specifics of the profession and a creative approach to solving the most difficult tasks allowed Maria to create one of the leading representative agencies in the industry, whose portfolio continues to be replenished with new clients at the present time.
Druffle Technologies, which is part of the business ecosystem of the INTACT group of companies.
Alexey is a sought-after expert in the business community in the field of economics, strategic marketing and neuromarketing with more than 12 years of combined experience, devotes a significant part of his professional activity to consulting and tracking startups. Forbes for Business expert.
He is a member of the All-Russian public organization “Guild of Marketers” and the Russian Association for Public Relations (RASO).
Since 2022, he has been an ambassador of entrepreneurship of the public organization “Business Russia” in Turkey.
His extensive experience in building successful business projects attracts more and more attention of new generation entrepreneurs. He is a well-deserved expert and tracker of such accelerators as GenerationS, Astana Hub, Upcelerator. Certified trainer of the Foundation for the Development of Internet Initiatives (FRII).
More than 10 years of work in the hospitality industry.
He gained key experience in the industry at the Holiday inn Sokolniki Hotel in the Front Office department.
At HRS, at the first stage, he was responsible for working with Russian hotels, and later led the development of the company’s business in the African region.
Since 2019, he has been responsible for the business development of Teamjet and its products.
Key skills – development of new business regions for the company, promotion of new products on the market.
He has been working in the hospitality industry for more than 10 years and has managed to prove himself in many positions: from a specialist in reception and accommodation services to the general manager of the iconic River Palace business hotel in St. Petersburg.
Evgeny started his career in the hospitality industry from the position of Front Office Agent and participated in the opening of the new Park Inn by Radisson Pulkovo hotel.
He continued to work at the Corinthia Hotel – for 2 years he held the position of deputy head of the reception and guest service, led a team of 40 people.
In the Marriott International network, he took the position of Front Office Manager. Participated in the development of anti-crisis solutions during the COVID-19 pandemic.
In 2021, he took part in the rebranding of the Marriott Courtyard hotel and took the position of deputy general manager of the hotel under the new River Palace brand.
Since May 1, 2022, Evgeny Zhuk has held the position of general manager of the River Palace Hotel, now Evgeny leads a team of more than 150 people.
Evgeny’s key skills include the development, adaptation and implementation of service standards and operational coaching.
Graduated from MISI with a degree in Civil Engineering. Has experience in the field of professional furniture for more than 30 years. In 1993, he was a co-founder of the Service Bar company, a pioneer of the professional furniture market in Russia. In 2003, he founded the Restaurant Group of Companies.
He is an expert in the field of technological production sales, financial management, logistics. He led the company to the leaders of the professional furniture market in 1999 and had a significant impact on this segment in Russia by introducing the world’s best practices in the management system of enterprises, companies and production processes. Now “Restaurant” is the leader in Eastern Europe in the market of professional furniture.
10+ years of experience in IT and marketing. 1000+ negotiations. Worked with top domestic and international companies. He has written three books. He defended his dissertation on the use of artificial neural networks. Speaker and organizer of TEDx conferences.
Since 2017 — entrepreneur. I am currently developing my projects related to applied philosophy (in particular, stoicism) and the evolution of reason.
Founder and CEO of Delta and Sukhov Group projects, co-founder of the Mikhail Kozhukhov School.
On consulting projects, he personally worked with such companies as Singapore Airlines, Google, Microsoft, eBay, Audi, Volkswagen, Toyota, Olympus, Panasonic, Paul Ekman International LDC Russia, Tourism Malaysia, WWF, Marmot, Beeline, Alfa-Bank, <url>, Radislav Gandapas, Igor Mann, Irina Nelson, Travel Club Mikhail Kozhukhov and others.
As a speaker, he spoke to the top management of Tinkoff, BEAC, MTS, Gazpromneft, Borjomi, MIF, VSK, x10 Academy, I Love Supersport and other major customers.
He has been a speaker at TEDx conferences twice.
Author of three books (“The Catalyst of Greatness”, “100% Corporate Website”, “100% Internet Marketing”). A total of 30,000+ copies were sold, 104 reviews were received. Together with Igor Mann, he prepared the book “Marketing. And now the questions?”
5 марта 2012 года Андре Витши стал президентом Совета управляющих Ecole hôtelière de Lausanne, проработав здесь более десяти лет. Андре Витши также является членом Совета директоров Швейцарской школы туризма и гостеприимства, членом совета ресторанов Sausolitos и членом совета директоров DEHOGA / IHA (Немецкая ассоциация отельеров и рестораторов). В 2008 году он был назначен председателем исполнительного комитета Steigenberger Hotels AG, должность, которую он занимал до тех пор, пока группа не была продана в 2009 году.
До этого он был председателем исполнительного комитета Accor Hotellerie Deutschland GmbH, крупнейшей гостиничной группы Германии, к которой он присоединился в 1991 году в качестве директора Ibis Germany. Впоследствии он был назначен генеральным директором Accor в Европе. В 1996 году получил престижную награду Hotelier of the Year в Германии. Он начал свою карьеру в группе Mövenpick, где был региональным менеджером ресторанов Синди и руководителем проекта в сфере ресторанного бизнеса.
Андре Витши — сын ресторатора и выпускник бизнес-школы Ювентуса и Цюрихской гостиничной школы. У него также есть два MBA из GSBA в Цюрихе и Государственного университета Нью-Йорка.
«Отель для меня – это уникальная возможность проявить себя, не только поделиться опытом, но и научиться новому».
Cтаж работы Мартина в гостиничном бизнесе – более 24 лет.
С 2015 года, когда Мартин стал генеральным директором InterContinental Moscow, доход отеля увеличился вдвое. Существенно повысился и уровень лояльности сотрудников и гостей (показатель удовлетворенности сотрудников составляет 96%).
Благодаря инициативе Мартина, отель в последние годы активно участвует в различных благотворительных инициативах. Также Мартин активно поддерживает развитие молодежи и всегда готов принимать на работу и практику студентов индустрии гостеприимства.
С приходом Мартина реализованы смелые и амбициозные маркетинговые проекты, которые помогли отелю выйти на новый уровень. Один из последних примеров – трансформация отеля InterContinental Moscow Tverskaya на период проведения FIFA-2018 в знаменитый BUD-отель. Кроме того, системный интегратор БЕЛТЕЛ завершил первое в России внедрение системы интерактивного телевидения ONEsquare от компании at-visions в номерах отеля InterContinental Moscow Tverskaya.
Благодаря 26-летнему опыту работы в гостиничном и ресторанном бизнесе г-н Эберхард знает об индустрии гостеприимства все — от поварского дела и сервировки столов до правил здорового образа жизни и безопасности в отелях и ресторанах. До прихода в «Ренессанс» он работал в таких отелях, как InterContinental в Лондоне и Нью-Йорке, Berners Hotel, Carlisle Bay Resort на острове Антигуа в Карибском море, Corinthia Hotel в Праге, где приобрел успешный управленческий опыт.
В 2013 года Армин Эберхард был приглашен на должность генерального менеджера отеля «Ренессанс Москва Монарх Центр».
Философия бренда «Ренессанс» заключается в приобретении опыта, вдохновляющего на новые открытия. В каждом уголке мира бренд приглашает гостей попробовать, почувствовать, послушать, сделать или узнать что-то совершенно новое. Отель проводит корпоративные и благотворительные мероприятия, организовывает мастер-классы для детей из детских домов. В 2018 году «Ренессанс Монарх Центр» получил награду «Лучший конгресс-отель».
«Наша задача – продолжать повышать качество услуг, потому что, как известно, нет предела совершенству», — делится секретом успеха Армин Эберхард.
ЮЛИЯ ЛЕОНЦЕВА, Региональный директор по продажам Radisson Hotel Group по Восточной Европе, России, Турции.
• Присоединилась к компании Radisson Hotel Group в 2014 году в качестве директора по продажам и маркетингу отелей Radisson Blu и Park Inn by Radisson Аэропорт Шереметьево, Москва.
• В 2015 году была назначена на должность Регионального директора по продажам Radisson Hotel Group по Восточной Европе.
• Окончила Российский Экономический Университет им. Г.В. Плеханова и имеет степень в области управления и экономики в индустрии гостеприимства.
• Имеет более чем 20-тилетний профессиональный опыт в индустрии гостеприимства, который включает работу на руководящих должностях департаментов продаж известных международных компаний, в том числе ведущих международных гостиничных операторов.
ИРИНА И ОЛЬГА СУНДУКОВЫ, Основатели дизайн-студии Sundukovy Sisters, или S+S.
• В 2004 году открыли студию дизайна интерьеров Sundukovy Sisters, или S+S.
• Получили награду «Дизайнеры Года» в рамках премии Gold Key Awards (Нью-Йорк, 2018).
• Создают дизайн-концепции как для индивидуального проекта, так и для бренда отелей и ресторанов. В портфолио студии более 30 проектов международных сетей и бутик отелей, 70 ресторанов, баров и кафе, 70 офисов, банков, магазинов.
• Предлагают решения, которые поддерживают концепцию и вписываются в нужный бюджет.
• Верят, что дизайн должен решать конкретные задачи, быть актуальным, эстетичным и уместным.
• Стремятся найти материалы и решения, которые экономят энергию и минимизируют вред для окружающей среды.
• Хотят вместе с дизайном внести иронию в современную жизнь.
• Получил квалификацию в области дизайна интерьера в Университете Кардиффа в 1984 году.
• Работал в Richmond International.
• В 1996 вместе с Гарри Грегори основал компанию ARA Design со специализацией на гостиничном секторе.
• Его опыт включает весь цикл создания дизайн-проектов: от концепции до реализации.
• Разделяет философию компании о создании уникального и оригинального дизайна интерьера, сочетающего культурные особенности, эстетику и ценности конкретного региона.
• Курирует молодых дизайнеров интерьера, что позволило Ara Design развиваться и расширяться в Европе, на Ближнем Востоке, в Китае и Юго-Восточной Азии, не изменяя изначально провозглашенным ценностям.
• Проекты ARA Design: Azul Beach Club (Кута, Бали), Country Club (Тель-Авив, Израиль), Marriott Paris, Mercure Moscow, Hilton Moscow, Hyatt Moscow и другие, всего – более чем в 30 странах мира.
ЙЕРУН ОСКАМ, Директор исследовательского центра отельной школы Гааги — Hotelschool the Hague, HTH (Исследовательский центр специализируется на двух направлениях: гостеприимное поведение и его последствия для бизнеса, а также перспективы развития индустрии гостеприимства).
Провел ряд исследований в области перспектив развития индустрии гостеприимства (последние исследования посвящены Airbnb и OTA (Online Travel Agency)
Автор книги The Future of Airbnb and the ‘Sharing Economy’: The Collaborative Consumption of our Cities (The Future of Tourism) (Channelview, 2019)
В 1992 получил докторскую степень в Амстердамском университете (Социология литературы)
Сотрудничает с различными отелями и школами туризма в Нидерландах и Испании
Один из основателей журнала Journal Of Tourism Futures.
• Ведущий европейский консультант по продажам
Обладает 13-летним опытом обучения продажам. Провел курсы для более чем 3000 специалистов по продажам и маркетингу ведущих брендов в 13 европейских странах и США. Работал бренд-менеджером в трех швейцарских часовых компаниях (Longines, Pierre Balmain & Hamilton) в ОАЭ и Катаре. Входит в ТОП 100 продавцов Harrods – Лондон. Стал продавцом самого дорогого товара в истории фешенебельного универмага Selfridges – Великобритания. Спикер по международным продажам предметов роскоши и постоянный автор публикаций в европейских отраслевых изданиях. Оказывает содействие в создании материалов для документальных передач BBC, Channel 4 и Reuters. Проводил учебные курсы для Louis Vuitton, Royal Ascot, Cartier, Hermes, Selfridges, Michael Kors, Barclays Capital, Dunhill и многих других.
– Специалист в области IT для банковской, финансовой и торговой отраслей.
– Работала в различных странах Европы и в США: в компаниях JP Morgan (Suisse) SA, La Compagnie Benjamin de Rothschild SA, Banque Bordier et Cie, Union Bancaire Privée и др.
– После более чем 25 лет работы в этих отраслях перешла в Hospice général, чтобы помочь компании помогать другим.
– Первая в истории EHL женщина – член Исполнительного комитета.
Генеральный менеджер Bomo Hotels, представитель Mouzenidis Group
Управляющий директор Black Sea Alliance
Директор по глобальным продажам ассоциации отелей Preferred Hotels & Resorts в России, Украине, СНГ и странах Балтии
Доктор наук и преподаватель бренд-менеджмента и цифрового маркетинга в EHL, Лозанна (Швейцария)
Старший научный исследователь в HEC, Лозанна (Швейцария) в сферах брендинга, рекламы и устойчивого потребления
Преподаватель в Hotelschool the Hague, Hospitality Business School
Ясмин работает в индустрии гостеприимства уже почти двадцать лет, родилась и выросла в гостеприимной семье в Амстердаме и является выпускницей Hotelschool the Hague.
Имеет опыт работы в Mandarin Oriental и Four Seasons в Нью-Йорке и Стамбуле.
Работает в Hotelschool the Hague с 2014 года на факультете маркетинга и инноваций, где она проводит, разрабатывает и внедряет курсы по темам: «Маркетинг, брендинг, инновации и продажи».
В 2016 году основала собственную компанию Anicha Consultancy по гостиничному консалтингу, где оказывает поддержку, помогает и в конечном итоге вдохновляет компании на создание уникальных, аутентичных и запоминающихся впечатлений для гостей.
Заместитель генерального директора АО «ОЭЗ «Иннополис»
Стратег по брендированию в отрасли гостеприимства
Эксперт и консультант в управлении доходностью отеля
Руководитель компании Knowing Hospitality, базирующейся в Сиэтле, предоставляющей полный комплекс услуг гостиничного менеджмента и консалтинговой компании
