…guest – is a jewel on a hospitality pillow

What to expect

Rewarding networking. New contacts are essential for success
Experience of the leading companies in the hospitality industry, real cases of ups-and-downs, business screw-ups
Global trends of the hospitality industry and knowledge which can be implemented straight away
Qualified answers of the experts – speakers of the conference
Possibility to share business insights and cases with like-minded, ask for advice
Creation of the club traditions. The announcement of the global project, of which YOU will be an integral part.

Conference concept

Hospitable Business is the first event within Global Hospitality Club. We have created the unique platform in meeting the needs of those whose lives are inherently tied to the hospitality industry.

What makes Hospitable Business unique:

Keynote speakers – leading industry experts. All speakers are chosen carefully with a special emphasis on the global experience
Only useful and high-quality content. We check and discuss speakers’ presentations excluding promotional content and obsolete material
Detailed performances with Q&A session, discussion of your particular cases. We will do our best so you could always get an answer to your personal question within our club.

Our guests

  • Owners, general managers, top-managers of hotel or hotel chain
  • F&B representatives
  • Marketing, PR and HR experts
  • Specialized mass media representative
  • Passionate hotel guest
  • Everyone who works in close partnership with the hospitality industry

Let us do our best together to have more happy clients!

Speakers

André Witschi

André Witschi

President of the Board of Governors, Ecole hôtelière de Lausanne
David Jenkins

David Jenkins

Vice President Business Development, Radisson Hotel Group
Martin Zarybnicky

Martin Zarybnicky

General Manager, Hotel InterContinental Moscow Tverskaya
Armin Eberhard

Armin Eberhard

General Manager, Renaissance Moscow Monarch Centre
Stanislav Kondov

Stanislav Kondov

General Manager, Radisson Royal Hotel

Jean-Pierre van der Rest

Jean-Pierre van der Rest

Professor of Business Administration, Leiden University
Alexandra White

Alexandra White

Business Development Manager, STR
Suzanne Daigle

Suzanne Daigle

Business Strategist and Partner of NuFocus Strategic Group. US
Jekaterina Wilde

Jekaterina Wilde

Regional Account Executive, STR
Cornelia Brinkman

Cornelia Brinkman

Cluster General Manager Moscow Marriott Hotel Novy Arbat, Courtyard by Marriott City Center

David Jenkins, Vice President Business Development
Radisson Hotel Group

In Moscow since 1995, David Jenkins joined the Radisson Hotel Group in 2015 as Vice President Business Development for the region covering Russia, Baltics, CIS, Ukraine, Georgia, Balkans and Israel. This followed on from a 10-year period as one of the most respected hotel consultants in the Russian market with JLL, Cushman & Wakefield, DTZ and Horwath. Prior to consulting, David spent 8 years with Interstate in Moscow working for the Marriott properties. David has a degree in Hospitality Management and now has over 25 years of experience in the industry from operations, consulting and development.


Martin Zarybnicky
GENERAL MANAGER OF THE HOTEL INTERCONTINENTAL MOSCOW TVERSKAYA

«Hotel for me is a unique opportunity
to express oneself, not only to share experience, but also to learn new things»

 

Martin has been working in the hotel business for more than 24 years.

Since 2015, when Martin became the GM of InterContinental Moscow Tverskaya hotel, the hotel’s income has doubled. The level of loyalty of employees and guests also increased significantly (employee satisfaction rate is 96%).

Due to Martin’s initiative, the hotel has been actively involved in various charity initiatives in recent years. Martin also actively supports youth development and is always ready to recruit and practice students of the hospitality industry.

When Martin became GM of InterContinental Moscow Tverskaya hotel, bold and ambitious marketing projects were implemented, which helped the hotel to reach a new level. One of the latest examples is the transformation of the InterContinental Moscow Tverskaya hotel for the period of FIFA-2018 into the famous BUD-hotel. In addition, the system integrator BELTEL completed the first in Russia introduction of the ONEsquare interactive television system from at-visions in the rooms of the InterContinental Moscow Tverskaya hotel.

ARMIN EBERHARD
GENERAL MANAGER, RENAISSANCE MOSCOW MONARCH CENTRE HOTEL

Mr. Eberhard knows hospitality industry inside out due to his 26 years of experience in the hotel and restaurant business, whether it is cooking, serving tables, healthy lifestyle rules or security in the hotels and restaurants.

Prior joining Renaissance Brand, he gained successful management experience at the hotels such as the InterContinental in London and New York, the Berners Hotel, the Carlisle Bay Resort on Antigua Island in the Caribbean, the Corinthia Hotel in Prague.

In 2013, Armin Eberhard has become a General Manager of the Renaissance Moscow Monarch Centre Hotel. Renaissance brand seeks to inspire and provokes guests worldwide to discover something completely new and different. The hotel holds business and charity events, organizes workshops for children from orphanages. In 2018, the Renaissance Monarch Centre received the “Best Congress Hotel” award.

“We aim to constantly improve the quality of our services because, as we know, there is no limit to perfection.” – Armin Eberhard shares the secret of success.

Stanislav Kondov
General Manager of The Radisson Royal Hotel, Moscow

Loyalty is an important component of success.

In 2018 Mr. Kondov was appointed to the position of General Manager of the Radisson Royal Hotel, Moscow.

«While working in the sphere of hospitality on three continents with high-ranking representatives of international delegations and  different confessions I have acquired extensive knowledge and valuable experience, which I will definitely apply for the benefit of the legendary hotel with rich history. Russia is famous for its hospitality and geniality, I strongly believe, that we can even go beyond of guests’ expectations and provide royal welcoming to each and every guest» – says Stanislav Kondov.

 

 

Alexandra White
Business Development Manager, STR

There are no secrets to success. It is the result of determination,
hard work, and learning from failure…

 

Alexandra is an ambitious individual focused on building long lasting relationships and ensuring client expectations are exceeded. With 15 years of experience in the hospitality Industry, she has shon a proven record of significant knowledge and expertise in sales, event Management, group planning, F&B, financial management, statistic and analytical research.

Alexandra is a strategic sharp thinker, who anticipates opportunities and risks, identifies issues and develops action plans. Analytical mindset, precision in numbers help her in her daily work at STR.

Alexandra values integrity and honesty in a relationship with her clients and colleagues. She focuses on understanding client’s needs, so the approach is tailored to them and their requirements.

 

STR is a company that tracks supply and demand in the hotel industry and provides a valuable analysis of the market share of international and regional hotel chains, as well as independent hotels. STR’s standard and specialized reports help to better understand the trends of past periods, orient in market forecasts and analyze the dynamics of supply and demand in the hotel industry.

SUZANNE DAIGLE

Business Strategist and Partner in NuFocus Strategic Group. US

Their firm specializes in Organizational Self-Management and other social technologies designed to ignite high performance and optimize human potential.
For nearly a decade, Suzanne has passionately pursued the trailblazing fields of Self-Management, Open Space Technology and Agile beyond Software. She has worked with hundreds of individuals, companies and groups, nationally and internationally.

Her mission: helping to transform the world of work.  Her goal: introducing new mindsets and approaches that invite everyone, and not just a few, to fully contribute to the success strategies of their organizations.  Her core belief: innovation is more than products and services; it starts and ends with people.

Her roots in journalism with a lengthy career in manufacturing and telecommunications provided the grounding for her work. Her main focus is supporting traditional companies who recognize the need to leap ahead, shifting away from hierarchy and bureaucracy to a more engaged and inclusive way of working.

Suzanne has particularly enjoyed working with the Hospitality Industry because it is customer centric by nature. The opportunity for people in every function and role to make a difference by creating memorable experiences for clients is exponential. Hospitality and Self-Management are a natural fit, according to her.

Suzanne holds a BA in English from McMaster University in Canada. She is a certified Scrum Master, a Past President and Emeritus Member of the Open Space Institute US and a founding member of a newly created national networking association known as United Packaging Associates.

JEKATERINA WILDE
Regional Account Executive, STR

Don’t wait for an opportunity. Create it yourself!

 Аn enthusiastic, hard-working and motivated MSc Business Graduate with extensive work experience in travel, event management, sales and hospitality. With a strong background of working in the international corporate work environment, Ekaterina is actively looking to progress her career within STR. Her excellent management and communication skills, attention to detail and professionalism are valuable assets that she keen to bring to the company.

STR is a company that tracks supply and demand in the hotel industry and provides a valuable analysis of the market share of international and regional hotel chains, as well as independent hotels. STR’s standard and specialized reports help to better understand the trends of past periods, orient in market forecasts and analyze the dynamics of supply and demand in the hotel industry.

Cornelia Brinkman,
Cluster General Manager Moscow Marriott Hotel Novy Arbat, Courtyard by Marriott City Center

Cornelia Brinkman has been appointed as General Manager of Moscow Marriott Hotel Group Novy Arbat and Courtyard by Marriott Moscow City Center.

Since October 2017, the five-star Moscow Marriott Hotel Novy Arbat has been headed by Cornelia, and since August 2018, Cornelia has been also in charge of the four-star Courtyard by Marriott Moscow City Center hotel.
Ms. Brinkman has more than 25 years of experience in the hotel business, 18 of which she held in senior positions at Marriott International.

Ms. Brinkman was born in Germany and began her career in the hotel industry in 1994 as an employee at the Best Western Delta Parkhotel Mannheim. In 1997, Cornelia took up a management position in the guest accommodation service, where she was responsible for the reception, concierge service and reservation department.

In 2000, Ms. Brinkman joined Marriott International in the position of the head of guest accommodation service at Frankfurt Marriott Hotel. After 3 years of excellent work, Cornelia was promoted to the Director of the department responsible for hotel room capacity and later to the Director of hotel room capacity and a member of the executive committee. Since 2010, Cornelia took the position of General Manager in several hotels in Kazakhstan and Russia. 2010-2013 – Renaissance Atyrau Hotel and Marriott Executive Apartments, 2013-2017 – Renaissance Baltic St. Petersburg and Courtyard by Marriott Vasilievsky.

Cornelia was recognized for her leadership and achievements. Her latest awards include “Hotel of the Year 2011” (Marriott Executive Apartments Atyrau), Mustang Award 2010 (for personal achievements), Financial Excellence 2010 (Renaissance Atyrau), Market Excellence 2010 (Renaissance Atyrau), Excellent Guide2010 (Marriott Executive Apartments).
Cornelia Brinkman was also the chairman of the Russian Business Council.

Conference program*

* The program might be slightly changed.

Tickets

OnlineSeat ticket Sector ВSeat ticket Sector АTable ticket
1Online-participation
2Seat according to the ticket type
3Conference materials
4Conference video
5Participation in Q&A session
6Networking
7Coffee breaks
8Participation in VIP-part
9Present from organizers / partners
10Membership in Global Hospitality Club
11Special offers for the events in the framework of Global Hospitality Club (till 31 December 2019)
4900 RUR
12900 RUR
17900 RUR
22900 RUR

Partners

Mediapartners

Venue

Hyatt Regency Moscow Petrovsky Park
Leningradsky Avenue 36 building 33 Moscow, Russia, 125167
Tel.: +7 495 479 1234
Email: moscow.regency@hyatt.com