…guest — is a jewel on a hospitality pillow

On October 21st we will gather again in Moscow top representatives of the hospitality industry of Russian capitals and regions for an educational meeting with leading international practicing experts of the HoReCa segment in order to increase the number of happy guests together.

The conference is supported by the annual award and award ceremony of the best hotels in Russia Russian Hospitality Awards.


Our audience`s request matter a lot.
Our speakers are the experts you would like to listen to, they talk about things you are interested in and request for.
Key speakers and experts of the global hospitality industry.
We invite speakers, focusing on international format.
Detailed speeches.
It is impossible to share practical experience and successful cases, get feedback in a short time. Therefore, our speakers have about 40-50 minutes speeches.
Question and answer session after the speech.
This is a must for the speaker. Your question will not remain unresolved.
Top audience.
Our guests are owners and general managers of hotels and chains, heads of operating teams, top management of companies of the HoReCa segment. This is the audience that annually attends the ceremony of awarding the best hotels in Russia – the Russian Hospitality Awards.

WHO and WHY should attend the conference?

Owners and managers of hotels

Get practical knowledge

Meet with industry leaders

Strengthen business and partnerships

Share experience with colleagues and competitors

Get an emotional impact and look at your own business from a different angle

Heads of operating departments and top management

Get unique expert content on different issues during thematic sessions

Spend the day communicating with top audience of the hotel industry

Express your point of view and share your ideas with the community.

Visitors from the regions and the capital of Russia

Overcome the sense of isolation of your business, feel ownership

Get acquainted with colleagues in the market

Get new knowledge and become more competitive in the market

Learn the current global industry trends

Enjoy the beauty of autumn in Moscow, sightseeing

Visit the top event in Moscow

Companies of the HoReCa segment

Meet potential customers

Establish new business contacts

Introduce your products to the target audience

Maintain market image

Mass media

Interview the person of interest on the sidelines of the event

Visit the top event in Moscow

Get unique content

Talk with industry leaders

Immerse yourself in the atmosphere of the Global Hospitality Club community, use its educational and communication opportunities and realize your business ideas to develop the Russian hospitality industry!





Dr. J.A. Oskam

Dr. J.A. Oskam

Director Research Centre Hotelschool The Hague
Said Chaarawi

Said Chaarawi

International Sales Trainer, Author, Public Speaker
Magdy Attalla

Magdy Attalla

Regional Director, B.H.M.S. (Business & Hotel Management School)
Julia Aymonier

Julia Aymonier

Chief Digital Officer, EHL
Irina and Olga Sundukovy

Irina and Olga Sundukovy

Founders of the design studio Sundukovy Sisters, or S + S

Andre Avedian

Andre Avedian

Co-founder of ARA Design
Alexandros Ν. Angelopoulos

Alexandros Ν. Angelopoulos

Managing Director of Aldemar Resorts, a leading resorts chain company in Greece
Julia Leontseva

Julia Leontseva

Area Director of Sales, Eastern Europe, Russia&Turkey, Global Sales Office

DR. J.A. OSKAM, Director Research Centre Hotelschool The Hague (The two research areas of Research Centre are hospitable behaviour and its business consequences, and future developments in the hospitality industry).

Made several researches on future developments in the hospitality industry with recent scenario studies on topics as Airbnb and OTAs.

The author of the book The Collaborative Consumption of Our Cities (Channelview, 2019). The Future of Airbnb and the ‘Sharing Economy’

Obtained PhD in 1992 from the Universiteit van Amsterdam (Sociology of Literature)

Worked at different hotel and tourism schools in the Netherlands and in Spain

One of the founders of the Journal of Tourism Futures.

SAID CHAARAWI, International Sales Trainer, Author, Public Speaker

Europe’s leading international sales consultant

13 years in sales training… delivered courses to more than 3000 sales and marketing professionals from leading brands in 13 European countries and USA

Worked as Brand Manager for three Swiss watch brands (Longines, Pierre Balmain & Hamilton) in UAE and Qatar

Top 100 Sales people in Harrods – London

Sold the most valuable product in the history of Selfridges Department Store – UK

Public Speaker on international luxury sales and regular contributor to European trade publications

Featured in and contributed to the productions of cultural documentaries for BBC, Channel 4 and Reuters

Delivered training courses to Louis Vuitton, Royal Ascot, Cartier, Hermes, Selfridges, Michael Kors, Barclays Capital, Dunhill, and many more.

MAGDY ATTALLA, Regional Director, B.H.M.S. (Business & Hotel Management School)

A marketing consultant and an educator with over 20 years of teaching and consulting experience in prestigious Swiss Hotel and Business Schools as well as British and American Universities. He was an adjunct professor at SBS Swiss Business School, Florida International University, Schiller International University, IHTTI School of Hotel Management, IMI University Centre and Glion.

Institute of Higher Education. In addition, he has over 15 years of managerial and marketing experience in luxury hotels, resorts and tour operators in the Middle East and Switzerland.

He is a graduate of SSTH Swiss School of Tourism & Hospitality and holds a joint M.Sc. degree with the Imperial College of London. He is pursuing his Doctor of Business Administration degree (DBA) at Heriot-Watt University with a specialization in services marketing.

JULIA AYMONIER, Chief Digital Officer, EHL.

Specialised in IT for the banking, finance and trading industries.

Working for companies in Europe but also in the USA: such as JP Morgan (Suisse) SA, La Compagnie Benjamin de Rothschild SA, Banque Bordier et Cie and Union Bancaire Privée amongst others.

After more than 25 years in these industries, Julia bring her wealth of experience in IT to the Hospice général «to help the Hospice général help others».

The first woman – member of the Executive Committee in EHL history.

IRINA AND OLGA SUNDUKOVY, Founders of the design studio Sundukovy Sisters, or S + S.

In 2004, the Sundukovy Sisters, or S + S, interior design studio was opened.

Received the “Designers of the Year” award at the Gold Key Awards (New York, 2018).

Create design concepts for both an individual project and a brand of hotels and restaurants. The studio’s portfolio includes more than 30 projects of international chains and boutique hotels, 70 restaurants, bars and cafes, 70 offices, banks and shops.

Offer solutions that correspond the concept and fit into the right budget.

Believe that the design should solve specific problems, be relevant and aesthetic.

Strive to find materials and solutions that save energy and minimize harm to the environment.

Want to bring irony into modern life with design.

ANDRE AVEDYAN, Co-founder of ARA Design

Received qualifications in interior design at Cardiff University in 1984.

Worked at Richmond International.

In 1996, together with Harry Gregory, he founded the company ARA Design with a specialization in the hotel sector.

His experience includes the entire cycle of creating design projects: from concept to implementation.

Shares the company’s philosophy of creating a unique and original interior design combining cultural features, aesthetics and values of a particular region.

Oversees young interior designers, which allowed Ara Design to evolve and expand in Europe, the Middle East, China and Southeast Asia, without changing the values originally proclaimed.

ARA Design projects: Azul Beach Club (Kuta, Bali), Country Club (Tel Aviv, Israel), Marriott Paris, Mercure Moscow, Hilton Moscow, Hyatt Moscow and others, all in more than 30 countries of the world.

ALEXANDROS N. ANGELOPOULOS Managing Director of Aldemar Resorts, a leading resorts chain company in Greece.

He has been active in the family business since 1995

Up until 2017, he was holding the position of Member of the Board of Directors and Chairman of the Environmental Policy Committee of the Hellenic Chamber of Hotels.

In 2018 he was elected as the Ambassador of all 5 star hotels located in Crete and Secretary General to the newly formed Chamber of Hotels in Heraklion.

In 2018, he became a Member of the Advisory Committee of the newly formed Sustainable Development Center of Governance and Public Law and a Founding Member of the Hellenic Council of Competitiveness.

He is currently also holding the position of the Secretary of the Board of Directors of Hellenic Entrepreneurs Association, Vice President of the Greek Eurasian Business Council.

He is Member of the Business Advisory Board of the BCA College and Honorary Consulate of Ukraine for Peloponnese.

He is Graduate of the PDP program of New York Cornell University (2008).

JULIA LEONTSEVA, Area Director of Sales, Eastern Europe, Russia&Turkey, Global Sales Office.

Joined Radisson Hotel Group in 2014 as Director of Marketing and Sales and for Radisson Blu and Park Inn by Radisson Sheremetyevo Airport, Moscow.

In 2015, was appointed Area Director of Sales, Eastern Europe at Radisson Hotel Group.

Graduated from The Russian University of Economics. G. V. Plekhanova and holds a degree in management and economics in the hospitality industry.

Has more than 20 years of professional experience in the hospitality industry, which includes working in top positions of sales departments of well-known international companies, including leading international hotel operators.


* The program might be slightly changed.

Ticket class Guest Premium
Place in a hall according to ticket class
Participation in business programe ( speeches on the main scene + sessions of the three theme sections)
Asking questions and reciving answers from the speaker
Lunch and coffee breaks
Conference materials (speakers presentations)
Participation in VIP-programe (diner with a speaker)
Video of all presentations
Discount on participation in all events of Global Hospitality Club project
12900 19900

If buing three and more tickets – 15% discount
Special offer for participant of Russian Hospitality Awards and club members of Global Hospitality Club
(call or write us to know about special offers)

Need help with the tickets?
Contact us +7 495 698 61 63 or globalclub@hospitalityawards.ru

For conference guests at the Radisson Blu Olympiyskiy Hotel a special rate applies.


Swiss company, pioneer of portioned coffee since 1986 and the standard of high-quality coffee. 100% natural ground coffee of rare varieties from different parts of the world carefully preserves in the capsule the freshness of roasting, the taste and aroma of coffee.
Nespresso represents the professional line of Nespresso Professional – coffee solutions for business, thought out to the smallest detail and guaranteeing consistent high quality coffee in restaurants, hotels, in offices and a unique experience of tasting fine coffee for guests.

For more than 10 years, ATBE has been supplying audio, video, projection, interactive and smart equipment, as well as systems: video surveillance, access control and fire safety. Starting in 2018, it has been supplying exclusive XOUNTS mobile design audio systems designed to enhance the brand, memorability and attractiveness of customers.

SiGNUMPrint has been providing hotels with printing products for more than 20 years. The company provides services from the idea to implementation. Offset, digital and large format printing allow us to be a reliable supplier with a wide range of services that will cover all the needs for printing products for your hotel.

The largest manufacturer of autonomous humanoid robots in Northern and Eastern Europe. As of December 2018, several hundred Promobot robots are working in 26 countries as administrators, promoters, hostesses, museum guides, banks, mobile phone departments, museums and other organizations. They are able to increase the financial performance of companies, quality of service and customer loyalty.

Mobile Charger is the only company in Russia producing universal chargers designed to recharge customers’ gadgets as a service of hotels,hostels and resorts. Innovative devices have various modifications and functionality, are branded according to the corporate identity of the company and are an excellent solution for attracting customers and satisfying their needs.

HD LED TECH company is a dynamically developing company with 9 years of expertise in the LED technology market.

Nowadays it is a leading manufacturer and exclusive dealer of leading Chinese factories for the production of media facades and video screens in the Russian Federation.

Registration of participants in business events from A to Z. A young and ambitious team with vast experience in conducting online and offline registration, access control and ticket sales.

Trained and qualified staff. High customer focus. The team efficiently and quickly solves tasks of any complexity related to business events.

Platform COMPOT (Communication Spot) – a service for creating mobile event apps, tutorials, and various communities.

Ready online designer components allow anyone to digitize their event, training program, create a platform for communication

Decor Studio Svetlana Koptseva professionally produces growth flowers from foamiran (Isolon) and decor of any complexity. The artists of the studio will create for you an individual project that takes into account your requirements and wishes, and the masters will recreate it in full accuracy with a sketch.
For more than 4 years, the studios have been working on studios and holidays in Novosibirsk, Moscow, Spain, Italy, the USA, Kazakhstan, etc.

KIEHL is a leading European manufacturer of professional detergents for all areas, with over 110 years of history.
A full range of detergents, care and protection textiles.

A full-cycle creative video production studio creates stories you want to believe in. An experienced team of specialists generates projects, fully covering every stage of production. So each work acquires an original and individual style, distinguishable from most conveyor products.

The leader in interior design and integrated equipment for hospitality industry objects, successfully exists in the market for more than 20 years and has established itself as a team of highly qualified specialists combining designers, architects of Future Hotel Design, managers, technologists and designers.
ART mebel hotel is a great brand of creativity and technical skill for smart and discerning customers

Evian is the world leader in premium mineral water, known for its fashion collaborations with renowned designers.

The brand’s motto is “Live Young”. Spilled directly at the source and protected from external influences, Evian natural mineral water comes to you the way nature created it.

Radisson Blu® is a hotel brand of the upper upscale category. The signature hospitality of the Radisson Blu hotels is characterized by the attention to detail and the unique “Yes I can!” service philosophy.

The market leader in alcohol products in the North-West region and in Russia as a whole. The products of the company “Ladoga” won more than 60 gold medals at various international competitions.
The company’s concept is “the most interesting drinks from all over the world”.

The company has created a professional outsourcing and cleaning base in Russia. The only Russian company that provides line personnel in several market sectors.

Create a great mood with food! They provide paper textiles, napkins, tablecloths, candles, as well as turnkey solutions for packaging and delivery of food. The leader in the European market since 1949 (Sweden).

The Russkiy Kholod group of companies is a producer and distributor of ice cream, semi-finished products and deep-frozen products. Winner of the Grand Prix, gold and silver medals. Dolce Latte brand ice cream is a combination of exclusive Italian recipes, technologies and environmentally friendly natural raw materials.

The world leader in the press and digital technologies market, the largest collection of publications in the world in 60 languages from 120 countries.

Educational services in the field of hotel management, consulting and innovation. The leader of the global market.

Media Partners


Radisson Blu Olympiyskiy Hotel, Moscow
Address: Moscow, Samarskaya st., b.1
Тел.: +7 (495) 221-77-77