4TH CONFERENCE

The Principal at Knowing Hospitality, hospitality consulting

• The Principal at Knowing Hospitality, a Seattle based, full-service hotel management and consulting company that specializes in stabilizing and improving hotel businesses, driving better results for owners, and providing better experiences for guests and employees.
• Growing up in Canada, Adam’s hospitality career took him all over his home country, the Caribbean and the United States. After more than two decades in operations, administration and executive leadership roles with Fairmont, St. Regis and independents, Adam knows what it takes to create successful hotels and high functioning teams.
• Received his Crossfit coaching certification at Reebok headquarters in Massachusetts, and last year fulfilled a lifelong dream of travelling to Peru to complete the 4-day Inca Trail hike to Machu Picchu.

Business & Live skills coach, Hospitality, Travel & Tourism professional

• Well renowned professional with extensive experience in the global Hospitality, Travel & Tourism trade.
• He has recently made major inroads in the technology start up industry in the hospitality space and  has been a speaker at various International conferences relating to digitalisation and sustainable tourism.
• Barry’ entrepreneurial spirit that comes natural, combined with experience and sound business and financial acumen has accumulated to several success’ and achievements such as: Top 100 most influential leaders in Hospitality – Global Mice congress and awards 2019, Lilizela Award judge for 5 consecutive years to date (2014, 2015, 2016, 2017 & 2018)
• Winner and finalist of several international awards in hospitality for properties under his management
• Being an ICF accredited Business & Live skills coach he assists in building winning teams.

Ph.D. in Tourism Marketing, hospitality consulting

• With a degree in Business Administration and a Ph.D. in Tourism Marketing, Dr. Dimitris Koutoulas has been working as a management and marketing consultant and as a project manager mainly in the tourism, hotel, publishing and the events industries since 1990
• His work has covered nearly every aspect of tourism planning and applied hospitality marketing ranging from market research and strategic planning to press relations and staff training.
• He has set up multi-million marketing campaigns and has consulted large-scale investments. He has successfully implemented projects in 32 countries over the last 30 years.
• Works as Assistant Professor at the University of Patras, Greece. He has also taught and lectured at Greek, Austrian, German and South African universities.

The President of KRG Hospitality Inc., the author of the book Bar Hacks

• The President of KRG Hospitality Inc., the author of the book Bar Hacks, and an international keynote speaker on all things restaurants, bars, and hotels.
• Being in the hospitality industry for over 20 years has allowed him to become a leading voice in the development of detailed feasibility studies, award-winning concepts, strategic business plans, unique menus, memorable guest experiences, and financial management systems.

Founder and Director of HorecaSpeakers, Director of the HIP Congress

• Trends, innovation and strategy researcher & analyst in tourism, hospitality and restaurants.
• International Consultant and Speaker, with more than 150 keynotes (online & offline).
• Founder and Director of HorecaSpeakers, the first divulgation platform for hospitality in Spanish.
• Teacher of Strategy at Basque Culinary Center, OSTELEA / EAE and other business schools.
• Author of the Manual para Neo Hosteleros Valientes (with more than 30,000 direct downloads). Basque Culinary Center LABe expert.
• Director of the HIP Congress, the largest Horeca congress in Europe. Considered one of the most influential women of Spanish Gastronomy & one of the most influential professionals in Tourism.

Global Hospitality Ambassador, Consultant, Keynote Speaker and HOST of REAL Hospitality LIVE

• More than 35 years of the hospitality industry experience
• A LinkedIn influencer with a social network of more than 40 000 followers
• Has owned and operated successful restaurants, has worked as an Executive Chef for both private institutions and Corporate Brands, and has been the President of a 21-store Restaurant Franchise Operation
• Menu design, franchising, restaurant start-ups, restaurant developments, opened more than 30 restaurants across Canada
• Has developed and implemented hospitality training programs for both local and national restaurant chains, as well as working with the province of New Brunswick to develop training and resource programs in the hospitality and tourism sector
• Has instructed post-secondary hospitality training programs for several notable Vancouver institutions
• Co-founder and CEO of REAL Hospitality Network, a global interactive networking community that extends from Canada to the US, to Australia, Columbia, Europe, the UAE and beyond

American author, speaker

General Manager, Speaker, Trainer at Luxury Hotels/Resorts

• More than 20 years of the hospitality industry experience
• Had been trained by one of the world’s most prestigious hotel company, Leading Resorts of the World in New York
• Has worn many hats, starting from a Destination Management Representative, to Sales and Marketing Manager, Director of Sales and Marketing, Assistant General Manager in charge of Rooms Division, Assistant General Manager in charge of Reservations and Sales and Marketing and then General Manager
• Has worked in the Caribbean, Asia and with some prestigious hospitality companies fostering relationships with hotels in USA and Europe
• As a certified vocational trainer, she also conducts training in customer service and sales & marketing

Hospitality Mentor, Advisor, Speaker, Top 30 Hospitality Influencer in Nigeria

• The founder of 2wenty2 Hospitality, an allied servicing company that manages, consults and trains small and medium Hospitality Enterprise
• Helps Female African students in Hospitality and Tourism management, succeed and advance in their Hospitality careers.
• She annual hosts a live conference, tagged ‘The Hospitality Industry Conference Africa” , an educative and highly informative conference and career fair for Hospitality professionals, students and entrepreneurs in Africa
• The Host of The Hospitality Business Show, a global podcast where she interviews Industry experts, C-level executives and iconic brands and businesses around the world
• Has been featured in reputable media platforms across Africa and she’s fondly called Africa’s Hospitality Queen

A Tourism professional, Consulting, Training, Speaker

• 19 years of the experience in different positions in companies and institutions in the tourism and education sector in Chile
• Partner and consultant for Kunapak, a French-Chilean technology company that develops innovative solutions for the tourism industry
• He was a dean of the School of Hospitality, Tourism and Gastronomy at INACAP, a pioneer institution in technical hospitality careers considered also as one of the biggest tourism schools in the world (2011-2018)
• He was a member of the board of the main trade union entity of the national tourism industry, the Federation of Chilean Tourism Companies (FEDETUR) and founding president of the Association of Tourism Professionals of Chile (APROTUR)
• Nowadays he is dedicated in promoting and developing new solutions and methodologies to make destination management more efficient and sustainable, connecting local tourism ecosystems with digital tools that seek to improve the travelers’ experience

Food & Beverage Strategy, Concept Development, Hospitality Entrepreneur, Executive Coach/Mentor

• More than 25 years of international food & beverage hospitality experience
• Started his career in 1989 at the Savoy, London
• In 1996 Harvey gained his first international experience at Grand Hyatt Hong Kong, Park Hyatt Tokyo and Hyatt Regency Macua
• Opened Grissini-London with legendary interior designer David Collins
• Launched Jamie Oliver’s first restaurant and refurbished the famous Rib Room & Oyster Bar
• Set up Elevate, company that creates and develops unique food and beverage solutions, controls risk and maximises value for money in terms of capital expenditure and revenue generation
• Has created, developed and managed some of the most successful and esteemed restaurant and F&B concepts over three continents

Specialist with international hotel experience

Graduated from the State Academy of Management and Entrepreneurship, in 2001 received a diploma from the International School of Hotel Business VATEL (France, Nim) in the specialty “hotel management”
Has many years of experience in the well-known restaurant and catering services of the largest Moscow hotels.
Her career in the hotel business began in 2007 with the Swiss chain hotel Swissotel Krasnye Holmy, where she held senior positions in the hotel’s restaurant service and gained valuable experience in the field of hospitality and five-star service.
In 2013, Marina joined the project to revive the Metropol Hotel as deputy director of the restaurant service, where she also participated in the organization of international forums and social balls, the opening of a new restaurant, and one of her main achievements was bringing the service of the entire restaurant service to international quality standards.
2015-2016 Appointed Head of the Restaurant Service of the Marriott Grand Hotel
2017-2018 As part of the 2018 FIFA World Cup in Russia, Marina joins MATCH Hospitality with the task of organizing and implementing catering services of the Official Hospitality Program
2018-2020 As F&B Director, she was engaged in the development and implementation of the F&B concept at the NETIZEN Budapest Center design hybrid hotel

CEO of AZIMUT Hotels

Since December 2018, he has been the CEO of AZIMUT Hotels chain.
Maxim Brodovsky has more than 20 years of experience in the hotel business.
After graduating with honors from the National Research University Higher School of Economics, he began his career in 1999 as a night auditor at the 5* Marriott Moscow Grand Hotel and in 2007 took the position of regional financial controller of six hotels in Moscow under the management of Interstate.
Since August 2012, Maxim Brodovsky has been the General Manager of the Holiday Inn Moscow Lesnaya Hotel, and in 2014 another Moscow hotel of the chain, Holiday Inn Moscow Suschevsky, came under his leadership.
In September 2016, Maxim headed the hotel, which was the first in his career – the Marriott Moscow Grand Hotel. Since 2017, he has been the Chief Operating Officer of AZIMUT Hotels and was responsible for strategic planning of the company’s activities, general personnel management, as well as control of the network’s business processes.

Deputy General Director, Director of the Hotel Business Department of A.N.D. Corporation
Moderator of the Brand Management session

General Manager of Park Inn by Radisson Rosa Khutor and Radisson Hotel, Rosa Khutor

15 years in the hotel business

Since 2014, having initiated an agreement on the transfer of the hotel to Izmailovo under the Park Inn by brand
Radisson , was appointed to the position of General Manager of Park Inn by Radisson
Izmailovo, winner of the HBF hoteliers competition “Best Business Case 2017”.
Since 2017, Deputy General Manager of the Radisson Blu Resort & Congress Centre, Sochi —
the center for government events in Sochi
Autumn 2019 — General Manager of Park Inn by Radisson Rosa Khutor and Radisson hotels
Hotel, Rosa Khutor, located in the year-round mountain resort Rosa Khutor
in the Adler district of Sochi.

Education:
2004 — Perm State Technical University, Faculty of
Public Relations and Foreign Languages, Diploma with honors
2005 — Hospitality Management, Russian International Academy
Tourism, Diploma with Honors 2009 — Higher School of Economics, Finance and Credit
1999 — Oxford Cultural Heritage, Oxford – School Exchange Program

Restaurateur of Novosibirsk and Moscow

Graduated from the Faculty of Humanities of NSU, worked in the largest international companies (Coca-Cola Export Corporation).
Since 2003, he has been engaged in the creation and development of his own restaurant projects. The author of the first haute cuisine restaurant in Novosibirsk “Classic”.
From 2009 to 2010, he was the Director of the Catering Department of the Sochi 2014 Organizing Committee.
Since 2010, he has been the executive director of the Sochi2014.World Russian Dom project at the Winter Olympic Games in Vancouver.
Winner of various restaurant awards. He was awarded a commemorative medal “For his contribution to the development of the Novosibirsk region”.
The company has about 45 restaurant projects in Novosibirsk and Moscow.

Head of the Department of International Organizations and Events, Federal Agency for Tourism.
Marina has more than 7 years of work in the state administration of the tourism industry, she is also the coordinator of Rostourism for cooperation with the World Tourism Organization and a number of other international industry associations.