13th conference

Owner of the R&W FLOWERS flower company

Senior Partner of Paper Planesspan>

Experience in the implementation of marketing and HR strategies: more than 11 years.
Head of HR and Marketing practices in B2C.

He helped dozens of companies develop the employer’s brand, build an internal communications system, and implement a data-based employee performance assessment system.

He has developed dozens of marketing strategies for B2C companies, as well as Marketing communications strategies.

Areas of expertise:

• Data-driven B2C marketing
• Marketing in HR: how to develop an employer’s brand
• The travel card of the candidate and the employee
• Modern recruitment tools & systems for analyzing the effectiveness of candidate recruitment channels
• Management of internal communications
• Development of a communication strategy
• Staff effectiveness assessment
• Managing a Client’s “journey” in B2C

1. Head – 20+ years in senior positions (Pharmacy chain 36.6, Beverages from Chernogolovka, Bashneft,), ex Director of Services at SIBINTEK (Rosneft’s IT subsidiary)
2. Business coach and mentor – conducted 300+ hours of team and individual sessions, helped 100+ managers grow in results x2-x3
3. Business Coach – launched a corporate management coaching training program, trained 300+ people
4. Speaker – speaks on the topics of informed service, humane business and value leadership
5. Entrepreneur – founder of the business community “Service Fans” servicefans.ru , business coach and mentor

Founder of the Steamjet digital hotel management company

Executive Director of inn Stay hospitality

Marketing Director of JSC Valta Pet Products, a leading company in the Russian pet industry
Moscow

Has developed a unique customer-centric marketing model based on the desire to make pets’ lives bright, long, eventful and happy. He is engaged in the creation and promotion of brands, the development of loyalty programs for B2B and pet owners, as well as organizes and conducts business events for key participants in the pet industry. He is the organizer and moderator of the industry conference PROZooRetail.

Is developing the project “Tail News”, Russia’s largest pet-friendly community and industry media.media. Introduces the pet-friendly concept in the restaurant and hotel business. Recent notable projects: collaborations with Radisson Group, Mriya Resort, Naraada, hotel Helen.

Thanks to extensive practical experience, he understands that the success of the concept pet-friendly depends on its proper integration into the business model. He will explain why this approach brings significant benefits to hotels, how to effectively implement it and how to create a unique and impressive service for guests with pets.>

An expert in business scaling and building strong teams
Ex CEO and business leader of the world’s largest companies
Founder of the Competence and Business Communications Center in New Moscow

Founder of the International Academy of Eco-Friendly Coaching ICF™

Practicing business coach for the development of teams and top managers

Founder and head of QA Hotel Service. 20 years in the hospitality industry. She worked her way up from a receptionist to a general manager and consultant to the board of directors, and only after that she created her own company. A fan of quality, service, marketing and sales systems.

An expert in the field of branding, a graduate of the international school of creativity, head of the studio for work in the field of tourism and hospitality.

Главный врач, педиатр, диетолог, специалист в вопросах функциональной превентивной медицины.

1989 – 1995 гг. – Астраханский государственный медицинский институт им. А.В. Луначарского. Специальность: педиатрия.
2008 г. – Первичная переподготовка по программе «Организация здравоохранения и общественное здоровье» Куб ГМУ г. Краснодар.
2019г. – Первичная переподготовка по диетологии АНО ДПО «ЦСПКА» г. Тюмень. Специальность: диетология.
2019-2021 гг. – Базовый курс дополнительной профессиональной программы «Интегральная превентивная и антивозрастная медицина»
Международного института Интегральной Превентивной и
Антивозрастной медицины «PreventAge».

Врач высшей квалификационной категории.
Член Ассоциации Врачей Интегральной Превентивной и
Антивозрастной медицины «PreventAge».
Общий медицинский стаж: 29 лет.
За время трудовой деятельности прошла путь от врача неонатолога до заместителя главного врача по детству и родовспоможению. С 2011 года занимается вопросами восстановления здоровья с применением возможностей превентивной медицины в санаториях, в должности главного врача. С 2019 года занимается развитием превентивной медицины в Роза Спрингс.

Генеральный менеджер Life Balance отеля Rosa Springs 5*, г. Сочи.

За время работы в индустрии гостеприимства с 2005 г. прошла путь от сотрудника СПиР до генерального менеджера отеля – санатория с уникальной оздоровительной концепцией. Ведущий эксперт в области управления отелями от городских мини-гостиниц до курортных health-отелей. Под руководством Елены Мосийчук Life Balance отель Rosa Springs стал обладателем премии Russian Hospitality Awards 2021 в номинации Best Health Hotel, в 2022 году победитель в номинации Best Family Hotel, в 2023 году финалист в номинации Best PreventAge Hotel, В 2024 году отель прошел процедуру классификации и повысил категорию до 5 звезд.

Director of Development of Altek

10 years in the field of equipping Horeca and Retail facilities
More than 300 equipped facilities

Mr. Eberhard knows hospitality industry inside out due to his 26 years of experience in the hotel and restaurant business, whether it is cooking, serving tables, healthy lifestyle rules or security in the hotels and restaurants.
Prior joining Renaissance Brand, he gained successful management experience at the hotels such as the InterContinental in London and New York, the Berners Hotel, the Carlisle Bay Resort on Antigua Island in the Caribbean, the Corinthia Hotel in Prague.
In 2013, Armin Eberhard has become a General Manager of the Renaissance Moscow Monarch Centre Hotel. Renaissance brand seeks to inspire and provokes guests worldwide to discover something completely new and different. The hotel holds business and charity events, organizes workshops for children from orphanages. In 2018, the Renaissance Monarch Centre received the “Best Congress Hotel” award.
“We aim to constantly improve the quality of our services because, as we know, there is no limit to perfection.” – Armin Eberhard shares the secret of success.

Основатель и генеральный директор компании KrasotaWater.

Ex-коммерческий директор компании Lenmix. Имеет обширный опыт работы в сфере гостеприимства и b2b.

Более 15 лет успешно развивал на российском рынке такие международные бренды, как Illy, S.Pellegrino и Acqua Panna.

Директор департамента внутреннего обучения и развития Cosmos Hotel Group
20 лет экспертизы в T&D (Сфера гостеприимства, Ритейл, Девелопмент, ИТ)
Основные направления деятельности и экспертиза:
• создание отделов и систем обучения внутри компаний (Сosmos Hotel Group, ДжамильКо, ИНТЕРАО (Сигма ИТ). Сотрудничество с Компаниями MARS, Royal Canin, Eleganzza, Cersanit, Johnson & Johnson, Renault и др.
• адаптация и обучение персонала
• оценка и построение треков развития
• автоматизация и аналитика обучения в компании
• непрерывный поиск и внедрение новых инструментов для обучения и развития персонала